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Dallas Lease Returns

Dallas, TX

5.0
7,437 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,437 reviews

December 09, 2024

This process was amazing starting to finish! We will be using Dallas Lease Returns again for our next car purchase! Great pricing, people and experience! More

by Clegg920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

December 09, 2024

Excellent experience! They were so easy to work with and Edgar is fantastic. Seamless transaction! Will definitely be dealing with them again. More

by Silvertooth27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Dallas Lease Returns responded

Thank you so much for your kind words for Edgar and for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

December 08, 2024

I inquired online about a vehicle, and Mr. Pollard followed up with me. In short order we made a deal. Charlie’s honesty and candor was refreshing. My experience could not have been better. I’ More

by david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reese
Dec 08, 2024 -

Dallas Lease Returns responded

Hi David: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 08, 2024

This is our 3rd purchase from DLR and specifically Blanca. She was excellent to work with and very patient with our needs as we worked through finding what was best for our large family. Thank you fo More

by Abrodriguez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

December 07, 2024

I had a great experience working with Alexis and the team at Dallas Leasing Returns. They were incredibly hospitable, friendly, and professional. More

by Cssteja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

December 07, 2024

Dr. Zegarelli, Senior Sales Manager, was AWESOME! The Best! Thank You! Amazing! The greatest! Customer first and uppermost! More

by Dr. RC Reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2024

We had an awesome experience buying a car with Rick. He was super focused on making sure we were happy and really flexible with our tight schedule. We’d definitely work with Rick and the team at DLR aga More

by Morgan2754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

December 06, 2024

Rick was very easy to work with. His professionalism and expertise are key to making my experience with Dallas Lease Returns a positive one. I will refer my friends and family to th More

by Glynch_5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Rick and our team. We're glad to hear we delivered such a great experience!

December 04, 2024

Chris Mikell is awesome: responsive, down-to-earth, not pushy at all. Was knowledgeable about the vehicle, answered all questions, recommended several good 3rd party inspection options. Would recommend. More

by STH
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Dallas Lease Returns responded

We are so glad that we had the opportunity to work with you, and that Chris could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 04, 2024

This place is top notch ! I’ve met a lot of people , traveled my share of places and can recognize professional level when I see it. Every person I met here had expressed a More

by Scat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Dallas Lease Returns responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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