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Dallas Lease Returns
Dallas, TX
7,764 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,764 reviews
August 20, 2013
I found a Lincoln Navigator on their website and sent an email to Jordan that I was interested. When I got there, the car was waiting on me for a test drive. Less than 2 hours later, I drove off in it. J email to Jordan that I was interested. When I got there, the car was waiting on me for a test drive. Less than 2 hours later, I drove off in it. Jordan arranged all the financing and paperwork and it was a snap. Highly recommended. More
by blakemauritzen
Employees Worked With
Malia Penington
August 20, 2013
My husband and I bough our first car with Shawn and Joe, and from the moment we walked into Dallas Lease Returns our experience was a positive one. Shawn helped us with the initial fase of the purchase, ge and from the moment we walked into Dallas Lease Returns our experience was a positive one. Shawn helped us with the initial fase of the purchase, getting the car to us, answering questions directly and being transparent with the information. The transition from working with Shawn to working with Joe was unnoticeable, demonstrating a solid team work ethic between them, which places the quality of their work and satisfaction of their client first. Overall, I would describe the experience with Joe and Shawn as being straightforward, friendly, and easy. To anyone who is interested in buying a car, I would definitely recommend that you contact Shawn and Joe. More
by new_to_dallas
Employees Worked With
Joe Wall, Ricky Brockway
August 19, 2013
Chris was very professional in handling our deal. Good communicator, went the extra mile for us. Enjoyed our experience. I would recommend Chris to my friends. communicator, went the extra mile for us. Enjoyed our experience. I would recommend Chris to my friends. More
by Clubstubb
Employees Worked With
August 19, 2013
Kris went above and beyond any other dealership has ever done when I have bought vehicles in the past. The customer service they provide is unmatched by any other dealer. A true pleasure to work with. done when I have bought vehicles in the past. The customer service they provide is unmatched by any other dealer. A true pleasure to work with. More
by ffmoving
August 19, 2013
One of the best car buying experiences I have ever had. Chris was very professional and didn't waste my time. I got a great vehicle at a great price and would buy from them again. Chris was very professional and didn't waste my time. I got a great vehicle at a great price and would buy from them again. More
by rmkrueger
Employees Worked With
August 19, 2013
I purchased a Lexus GS350 from Jordan at Dallas Lease Returns. Transaction was smooth and Jordan was very professional. There was no pressure and he was extremly helpful. Great customer servicd. My Returns. Transaction was smooth and Jordan was very professional. There was no pressure and he was extremly helpful. Great customer servicd. My wife loves the car and will definitely do business with them again. More
by rcfranks22
Employees Worked With
Malia Penington
August 19, 2013
I purchased a vehicle for Jordan Campsey in 2012. The customer experience he provided was absolutely wonderful. I gave him an excellent rating because he was extremely helpful, honest and got me a car t customer experience he provided was absolutely wonderful. I gave him an excellent rating because he was extremely helpful, honest and got me a car that fit my budget and my likes. I would highly recommend him! More
by Rblais83
Employees Worked With
Malia Penington
August 17, 2013
Purchased sight-unseen. Pics showed good and bad of car. Dealer arranged delivery (paid by me), which is not normally done, but much appreciated. Purchase was for a 2005 Expedition which I have now had for Dealer arranged delivery (paid by me), which is not normally done, but much appreciated. Purchase was for a 2005 Expedition which I have now had for 3 years with only normal repairs and maintenance. I am pleased with this transaction. More
by dnmakinson
Employees Worked With
August 16, 2013
I have bought many vehicles over the years. This time it was the most pleasant experience I have ever had buying a car. All the people that we encountered were very pleasant and helpful. Shawn Collins was was the most pleasant experience I have ever had buying a car. All the people that we encountered were very pleasant and helpful. Shawn Collins was the salesman that we worked with. It was the first times that we had ever meet. He made the buying process feel like we had been doing business with him for many years. More
by ks10475
Employees Worked With
Ricky Brockway
August 16, 2013
Moved to Dallas directly Europe and needed a car. Was not familiar with the process of buying a car in the US. Mike at Dallas Lease Returns was very helpful in all aspects of the deal without being pushy. Go familiar with the process of buying a car in the US. Mike at Dallas Lease Returns was very helpful in all aspects of the deal without being pushy. Good selection of cars, which all seemed very clean and fresh. Would be happy to deal with them again, as well as to recommend them to friends. More
by Arctis
Employees Worked With
Juan Contreras
