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Dave Kirk Automotive

Crossville, TN

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21 Reviews

2955 N Main Street

Crossville, TN

38555

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Showing 21 reviews

November 12, 2017

A blessing I was in a terrible spot with a lease and needed some help on what to do. I went to a different dealership on Friday, they didn’t want to help me or e More

by Mjpence36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 15, 2017 -

Dave Kirk Automotive responded

Congratulations on your new vehicle! We appreciate your comments and are happy to hear that Bob and the rest of the team were able to meet your needs. At Dave Kirk Chevrolet Buick GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com

August 22, 2017

Vacation interrupted My sister, best friend and I were driving from Texas via Alabama to Pennsylvania when, in the middle of a Saturday afternoon, my 2010 Chevy HHR litera More

by SusieSocialWorker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cowell, Richard, Leeann, Charles Strayer
Aug 23, 2017 -

Dave Kirk Automotive responded

Thank you so much for this lovely review! We feel so grateful that you came to our dealership. It's wonderful to hear our team were helpful during your visit, even under the circumstances. If you have any questions, please don't hesitate to reach out to us again. All the best, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com

October 10, 2016

Unprofessional and lacking integrity I called about a car advertised for sale on a Saturday evening and after putting a verbal deal together, which we both agreed to, I was instructed to More

by Moon30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaime
September 28, 2015

Stay away A couple of years ago my dad and I took his Cadillac in for service. We spoke with Scott who recommended that he replace power train. We asked for est More

by Asd
Recommend Dealer
No
Employees Worked With
Scott, Kim
August 09, 2014

I bought a lemon Never, ever, consider buying a vehicle from this dealership. I bought a new 2014 Silverado in June from here, and I have had problems since day one wi More

by joeyhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Kirk, Bill McGraff, Tim Poole, New Operations Manager (don't remember his name)
June 28, 2014

They treat you like family! I've always used their service department and have worked with mainly Scott and Kevin when we had any problems with our car. They treat you like famil More

by keishamarie531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Garrett, Kevin Wagner, Scott Elmore
May 26, 2014

Unexpected appointment My wife & I had just moved to Crossville, TN.. We had been experiencing problems with our ac on our truck. We stopped in the 1st times and discussed t More

by jim1rn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak, Rick, Service Manager?
March 05, 2014

Was told by Zack, service rep, that I could receive tire rotation and balance for $5.00. Several times I repeated this price back to him and he continued to state yes that that was the cost til it came tim More

by brennen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack and service desk
April 02, 2013

We just came back from a vacation to Crossville, Tennessee and while we were there our car broke down and we were only able to drive it less than a mile and ended up at the wrong dealership. We wal More

by sarahslater47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Boles and Scott Elmore
February 16, 2011

David was very friendly and not at all pushy. it felt like we were talking to an old family friend. we haven't decided on which vehicle we are going to purchase (they really do have a great selection!) b More

by lundy72902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Martin