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Diamond Chevrolet GMC of Banning

Banning, CA

Overview
Employees
Reviews
Vehicles
4.4
584 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 584 reviews

October 11, 2024

Good good. Nice people. Ryan cool. Manager cool. One of the other service writers is a panzy and should now be working there. If you can't take the heat, quit. More

by Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
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Oct 14, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience at Diamond Chevrolet Buick GMC and that Ryan was able to assist you well. It’s great to know you plan to bring all your vehicles to us – we look forward to serving you and your GM and Chevy vehicles in the future! Your feedback is important to us, and we appreciate you taking the time to share your thoughts. See you next time! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 09, 2024

The very helpful with me and gave a good time when my vehicle would be ready let me know the status of the truck service is a good rep More

by chino123177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! I'm thrilled to hear that our team at Diamond Chevrolet Buick GMC was helpful and kept you informed about your truck's service status. Your satisfaction is our priority, and I appreciate your feedback. I look forward to seeing you again for any future needs! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 08, 2024

I got my oil changed and the service department got me in and got me going. I was able to get a shuttle ride back to pick up my car pretty easy and I appreciate that. More

by MISSFOXX92
Recommend Dealer
Yes
Employees Worked With
Andy
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Oct 10, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your positive feedback! We're glad to hear that you had a smooth experience with your oil change at Diamond Chevrolet Buick GMC and that the shuttle service was convenient for you. We truly appreciate your recognition of our team's efforts. We look forward to serving you again in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 08, 2024

The customer service was amazing specially David and Albert they explained everything very good and were very helpful and courteous More

by MARICELAMICHEL37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Oct 10, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback! We're glad to hear that you had such a positive experience with our team, especially with David and Albert at Diamond Chevrolet Buick GMC. We strive to provide exceptional service, and your appreciation means a lot to us. We look forward to assisting you again in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 07, 2024

Been a customer of Diamond since 2004. We bought one new car and have now leased four more. Very satisfied. More

by garymstoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gill
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Oct 09, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your continued loyalty and for sharing your experience with us! I'm thrilled to hear that you've been satisfied with your purchases and leases at Diamond Chevrolet Buick GMC since 2004. I look forward to serving you again in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 05, 2024

They had Poor customer communication and never had any parts for repairs. Good news is I finally got the recalls repaired from 2022 only took 2 years. More

by CLASSIC_LANDSCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Oct 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I understand that communication and parts availability have been frustrating issues, and we appreciate your feedback regarding the delays. We want to assure you that we are continuously working to enhance our service standards at Diamond Chevrolet Buick GMC. If you have further concerns or need assistance, please feel free to reach out to me directly. We value your patience and hope to provide you with a better experience in the future. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 04, 2024

Dealer had a special, free tire rotation with oil change. Oil change with appointment took almost 2 hours and they didn’t rotate my tires More

by GCARDENAS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Oct 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. We appreciate you choosing Diamond Chevrolet Buick GMC for your service needs. I understand your concerns about the duration of your oil change and the missed tire rotation. We strive to provide timely service and appreciate your patience. Please contact me directly so we can discuss your experience further and work towards a positive resolution. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 03, 2024

Dishonest at best. Would never go back for any reason. Do yourself a favor and find a different dealership. More

by curtis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zlatan Pleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your thoughts. We understand your concerns and appreciate your feedback. At Diamond Chevrolet Buick GMC, we strive to uphold high standards in our service and customer experience. If you would be willing, I invite you to reach out to me directly so we can address your experience more thoroughly. Your satisfaction is important to us. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 03, 2024

I had an amazing experience, everyone who helped me out was extremely helpful throughout the entire process. More

by stephanierz07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
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Oct 04, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Diamond Chevrolet Buick GMC. Our team is dedicated to providing excellent service, and it's great to know that they were able to assist you throughout the entire process. We look forward to welcoming you back next time! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 01, 2024

They made sure to answer our phone calls and checked in with us throughout the process. More

by MELODY.ODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wade
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Oct 03, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm glad to hear that our team at Diamond Chevrolet Buick GMC was attentive and kept in touch throughout your experience. I appreciate your feedback and hope to see you again soon! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

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