Diamond Chevrolet GMC of Banning

Sold a NEW pre damaged vehicle improperly repaired. Shorted out in my driveway at 322 miles. Their service demolished my paint with a buffer. They gave me options to choose a third party body shop t Shorted out in my driveway at 322 miles. Their service demolished my paint with a buffer. They gave me options to choose a third party body shop to repair or use their shop. After they demolished the paint with the buffer I opted to use the third party. Because I did not choose them now they say they won’t paint it that it needs because no amount of polish will hide the damage they caused. They scraped actual paint off most the vehicle over 80 percent is ground down by a buffer. This was done at the 7500 mile service. This was done and they failed to fill my coolant that appointment and it was empty. Many other things, sadly. The owners wife is the sweetest lady, I bought two trucks there months apart tried to ride out using the service because it was local. BAD choice. I was told the managers don’t care about customers I thought that was wrong. I was wrong. Just drive 46 miles to get service and it was worth it! More

We were considering a new car, we went to Diamond Hills dealership. The salesman David Hope, was helpful, honest, and expedited our purchase in a very professional and proficient manner. The entire exper dealership. The salesman David Hope, was helpful, honest, and expedited our purchase in a very professional and proficient manner. The entire experience was pleasant we are definitely referring others to Diamond Hills. We are definitely customers for life! More

Leland was fantastic. Leland Riker, one of their finance managers, was fantastic. He completely put any worries i had at ease. He was extremely professional and very inform Leland Riker, one of their finance managers, was fantastic. He completely put any worries i had at ease. He was extremely professional and very informative. He found me a great rate and was very involved in the process while buying my truck. I'd go back to Diamond Hills just for him. Thanks again, Leland. More

Great Service Had an easy experience buying at Diamond Hills. Saw a price that was too good to be true. Frank confirmed the price and had the car ready for me. Came Had an easy experience buying at Diamond Hills. Saw a price that was too good to be true. Frank confirmed the price and had the car ready for me. Came in and was in and out in less than an hour. More

Bad deal Bought a used car here trust a Chevrolet dealership to sell a good quality car instead the car i bought should be at the auction !!! Bought a used car here trust a Chevrolet dealership to sell a good quality car instead the car i bought should be at the auction !!! More

Never again Last 3 repairs, different cars. Incomplete repairs or same issue recurring. Went in to simply add an additional key FOB they deprogrammed the entire c Last 3 repairs, different cars. Incomplete repairs or same issue recurring. Went in to simply add an additional key FOB they deprogrammed the entire car and existing FOB forcing me to buy yet another FOB so they could start over. The last straw is my car just left me stranded over a repair that was done TWICE 4K miles ago. I apparently insulted the service manager when I brought that up and was told to go elsewhere. NO PROBLEM. I vote with my money. So should you. Don’t waste your time and money here. More

Equipment Missing Bought a 2017 Buick love the car, but had no floor matts or owners manual. Ask sale person about this he said get them for you on Friday when you come Bought a 2017 Buick love the car, but had no floor matts or owners manual. Ask sale person about this he said get them for you on Friday when you come back. Did not happen! Two weeks now nothing and said they not doing anything for us. Had to go buy my own. Never going back! More

THEY ARE A ROTTEN BUNCH OF LIARS & THIEVES... NO INTEGRITY!! I took car in for oil change & service. Oil change NOT completed, (I guess because it is a free service), & now there is fluid or oil drops coming out I took car in for oil change & service. Oil change NOT completed, (I guess because it is a free service), & now there is fluid or oil drops coming out the bottom of the car. The next day, I checked the oil myself. The only oil in the engine was black & thick, like tar. Clearly, NO OIL CHANGE WAS PERFORMED!!! I now have to commute & go back a 2nd time. I called & spoke to Mark, service manager. During our conversation on phone, he tried stating that it was my fault because I hadn't been there in awhile, (I WONDER WHY)?!?!?! He accepted NO RESPONSIBILITY for any wrong doing. When I take car back, I will only allow them to complete the oil change & find the reason for the leak from the bottom. I will be watching EVERY move they make & I WILL NEVER RETURN TO THAT MESS, EVER AGAIN!!! More

wow great easy and fun! great service easy deal and fun to drive. bought my new 2017 Tahoe yesterday. everyone was great would offer 10 stars if i could they were great great service easy deal and fun to drive. bought my new 2017 Tahoe yesterday. everyone was great would offer 10 stars if i could they were great More

Warranty lies Had such a great experience buying my Chevy Silverado, I figured my next encounter with Diamond Hills Chevy would be just as good. WRONG! I was conne Had such a great experience buying my Chevy Silverado, I figured my next encounter with Diamond Hills Chevy would be just as good. WRONG! I was conned into buying the most expensive warranty they offer, the salesman explaining it's bumper to bumper and I wouldn't pay a dime! And it's SO convenient because you get a rental car no matter what! Fast forward to today (4 months of owning my truck) and the AC has leaked and flooded my interior. Turns out my "super awesome warranty" somehow doesn't exist and now I have to pay a $200 deductible for them to look at my truck. And the icing on the cake is I have to sit there and wait for them to diagnose the issue and time frame to be fixed before they'll give me a rental car. Because we can all just go into work late, right? So why don't I go talk to the people that sold me the warranty and did my paperwork? Oh because CONVENIENTLY neither of them work there anymore. Talk about getting taken advantage of... what a waste of money for this useless warranty. My actual salesperson was fantastic (not the one that sold the warranty, but the one that sold the actual truck)... so if you decide to come here just skip out on anything extra! More