Diamond Chevrolet GMC of Banning

All new staff? Service tech was very polite and helpful. Would have been a minimum five day delay if someone hadn’t cancelled. $60 parts, $730 labor seems very e Service tech was very polite and helpful. Would have been a minimum five day delay if someone hadn’t cancelled. $60 parts, $730 labor seems very excessive. Did receive 10% military discount. More

They changed their management and drastically increased prices. When I asked for my vehicle back because I didn’t want to pay such a high price they were very passive and unpleasant. The previous service a prices. When I asked for my vehicle back because I didn’t want to pay such a high price they were very passive and unpleasant. The previous service advisors were friendly. More

Everybody at this dealership was extremely helpful and bent over backwards to make sure I got the car and the deal that I wanted. Robert “Diamond“ Hill is not only a nice guy but a great salesman as well. bent over backwards to make sure I got the car and the deal that I wanted. Robert “Diamond“ Hill is not only a nice guy but a great salesman as well. I always felt that he cared that I was getting what I wanted and that I would be happy. More

I took my truck in for a preventive maintenance and it came out doing everything i wanted to prevent by doing a tranny flush. Some days its almost un-drive-able. When you slow down and going from 2nd to 1 came out doing everything i wanted to prevent by doing a tranny flush. Some days its almost un-drive-able. When you slow down and going from 2nd to 1st it jerks really bad. I swear my driveshaft is going to break off. Ive even had drivers next to me ask if everything was OK. I only experienced a couple of shuttering issues every now and then. And i had one weird hard stop about 2 weeks before i took my truck in. Now i'm afraid to get stuck in traffic because no matter how i drive it. When it goes from 2nd to 1st, it jumps forward and feels like someone just ran into the back of the truck. it didn't do any of this before i took the truck in. And when I called and asked if this was normal to happen right after this service. i was told to bring it in and they can diagnose the issue, for a charge of course. perfectly good truck is basically destroyed now, afraid to drive it. More

Ramon and the finance guys were great, they listened to me and that is what made such a great experience me and that is what made such a great experience More

Good care attention and kindness Interested in help to resolve and fulfill need and desire what we were looking for resolve and fulfill need and desire what we were looking for More

I am a very mad about how they speak with the customers. they never answer the questions .the say "we do not know " that my 3 time with the same car they never answer the questions .the say "we do not know " that my 3 time with the same car More

Rick Gill provided excellent service in the ordering and delivery of my 2024 Colorado ZR2. This is the first time I have placed an order to build a vehicle from the ground up. I have contacted two other de delivery of my 2024 Colorado ZR2. This is the first time I have placed an order to build a vehicle from the ground up. I have contacted two other dealerships and because of allocation issues they could not provide the service I requested. I contacted Rick and he indicated that allocations are an issue in today’s market (coming out of Covid). Rick followed up with his dealership and called back to start my ordering process. After several months my vehicle was built and delivered. Rick provided excellent service from beginning to delivery. I couldn’t be happier. He explained many of the options on the vehicle that I wasn’t familiar with (other options were the same as the ones on my 2023 Corvette). My overall experience with Rick and Diamond Chevrolet is one the best I have ever experienced, including the finance department (and the we all know how that can be). Mario Medina provided the best experience I have ever had in a car dealership. Highly recommend. More

Very professional, give me a fair deal , and the payment that i was looking for. that i was looking for. More

Very professional yet personable. Timely work done in a timely manner. I would strongly recommend this dealership to family and friends. Timely work done in a timely manner. I would strongly recommend this dealership to family and friends. More