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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
340 Reviews

340 Reviews of Diamond Hills Auto Group - Service Center

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December 23, 2023

They’re always courteous friendly and the service for my oil change and tire rotation was very fast More

by FORYETALITTLEWHILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Dec 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 23, 2023

Service was done in a timely manner and communication from the service advisor was friendly and informative. More

by MELISSA.KROMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Dec 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Melissa, thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 20, 2023

Been coming to this dealership for over 2 years now and the people who work on my car service is usually prompt until my last visit. I had an appointment, came on time to be sure I get my car out on time t More

by JOANGAMOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
December 19, 2023

We made an appointment for a oil change, we dropped car off at 3.03 there were no back line of cars, after one hour we checked and they said that, they were rotateting the tires, 15 minutes later they said More

by Joangamose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Dec 20, 2023 -

Diamond Chevrolet GMC of Banning responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 18, 2023

Thank you to Bryan for making the extra effort to help me out with my trunk. More

by DNAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Dec 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback. Bryan and our team always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 16, 2023

The wait was quick,, took it in for the special coupon 69.00 oil change & tire rotation. Been going to them since 1999 More

by JULIEFGREEN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Dec 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Hi Julie, and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 15, 2023

the best around. i was in and out in no time at all. will come back More

by zbird23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Dec 18, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 08, 2023

Shelby McGargill was very helpful and got the work done in record time. Thanks Shelby More

by KUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Dec 08, 2023 -

Diamond Chevrolet GMC of Banning responded

It’s great to know that Shelby provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 08, 2023

Took my car to get parts replaced and they over priced me and charged an outrageous 200 for diagnosing even though I already had told them the issue and diagnosis I had done. Would not even consider buying m More

by ISIDROAD89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Report | Print
Dec 11, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 06, 2023

Always great to deal with when getting service, disappointed this time, dirty steering wheel from greasey hands after service. More

by RAIDERILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Dec 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to leave us this review, Riley. We strive for a 5-star experience for all clients, and it appears we came up short this time. I will pass along your feedback to my team so we can ensure we improve our service. Please reach out if there is anything else we can do for you. Thank you! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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