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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
339 Reviews

339 Reviews of Diamond Hills Auto Group - Service Center

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October 25, 2023

Great service comfortable lobby staff was helping with all the questions I had, will be back again. More

by caruso94533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 25, 2023

I’m always pleased with the work done at Diamond Chevrolet. They take excellent care of my Saturn Sky More

by MEYERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 26, 2023 -

Diamond Chevrolet GMC of Banning responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your Saturn Sky, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 23, 2023

This time it was good experience because i waited for car . Other times I had them take me home and they won’t call me that my car is ready until the end of day . I would just have oil and tires check , I w More

by RACEVEDO008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. I'm glad to hear you had a good visit with our service center. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 23, 2023

Very slow service. Waited more that 3 hours for an oil change that I had an appointment for. More

by nickh9102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Oct 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Nick, your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 21, 2023

Diamond GMC has been my dealer since I bought my car in 2015. They have never let me down. More

by LEESAKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Employee
Report | Print
Oct 23, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 21, 2023

I called for an oil change and was told come on it we can squeeze you in . Thank you More

by LIMAS.DESIREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both young men at the desk
Report | Print
Oct 23, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback, Desiree. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 19, 2023

Service department is excellent. Finance department that processes extended warranties needs improvement. Service department computer was unable to interface with warranty dates. More

by KEDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service department
Report | Print
Oct 20, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss any of this in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 18, 2023

very courteous fast service have been a customer and would recommend this dealer to anyone More

by MUTEPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor first rate
Report | Print
Oct 19, 2023 -

Diamond Chevrolet GMC of Banning responded

I cannot thank you enough for your wonderful review of Diamond Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 16, 2023

It took a couple weeks to get parts for the repair that needed to be done. When the parts showed up they called me and i dropped the truck off and it was back to me by the end of the following day. More

by Ryan@scwce.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 19, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you for letting others know about your experience, Ryan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 16, 2023

Friendly and knowledgeable service employees, service completed in a timely manner and checkout simple and speedy. More

by kalelm969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. We feel our service department is what makes Diamond Chevrolet Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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