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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
339 Reviews

339 Reviews of Diamond Hills Auto Group - Service Center

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September 22, 2023

Service Center Check in was good, easy appointment overall experience was good while waiting and fair price for service completed. A recommendation making the waiting area/coffee station a bit more co More

by DAVID.HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Sep 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback, David. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 21, 2023

I was happy that my service was completed while I waited. The service cost was very reasonable. More

by LESTOPLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Sep 22, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Diamond Chevrolet Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 21, 2023

Excellent service Ricky is always helpful and Mark ( the driver) is amazing 👍🏼 I appreciate you folks ! More

by OASIS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales
Report | Print
Sep 22, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 20, 2023

Service was great Ricky definitely new what he was talking about and is very professional. More

by RRAMIREZ08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Sep 22, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Ricky does for Diamond Chevrolet Buick GMC and our customers. Hope to see you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 17, 2023

Great customer service Fast and good Thank you for a great service. Will recommend to a friend More

by JMNZ1946
Recommend Dealer
Yes
Employees Worked With
Feliz
Report | Print
Sep 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 17, 2023

I went for my regular oil change. I had scheduled it for 8:00am, right as they opened and there were three cars ahead of me all getting the same thing. It took 2 and a half hours for More

by Zlar
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Sep 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. Here at Diamond Chevrolet Buick GMC, we work hard to process everything as efficiently as possible, though it seems as if we have fallen short in this instance. As for the ordered part, we appreciate your patience as we, like many others around the country, are dealing with shortages which leave many parts on backorder for months at a time. We are looking forward to being able to fix that sensor for you when the part does come in. If you would like to discuss more details about any of this with us, please contact me directly. Take care. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 16, 2023

Always there when you need them n good customer service 👌 but what happened to having your car washed after being serviced More

by IRENESAUER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Sep 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Irene, we are glad to hear that your service visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 14, 2023

Outstanding service The service writer was knowledgeable and kept in communication with me I do all my service here More

by GK318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Sep 15, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 14, 2023

Ryan was knowledgeable and explained everything to me in detail. Service was completed in a prompt and timely manner. More

by PEARLYVETTE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Sep 15, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the awesome feedback! Ryan is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

September 10, 2023

The experience was excellent. Shelby McGargil provided excellent service. The car was delivered on time. More

by JOEBARNHEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby McGargill
Report | Print
Sep 12, 2023 -

Diamond Chevrolet GMC of Banning responded

Joe, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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