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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
339 Reviews

339 Reviews of Diamond Hills Auto Group - Service Center

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July 11, 2023

The service was good and fast but answering the phone was terrible I call the service l call the operator and the sale department and no one answer I left messages to be call back no one call back I have bac More

by CASEYNUNEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Jul 13, 2023 -

Diamond Chevrolet GMC of Banning responded

Casey, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 10, 2023

Miguel was very helpful & understanding. Excellent service. Would recommend Miguel and your service department anytime and to anyone! Thanks! More

by GEMINIPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel In Service Dept.
Jul 12, 2023 -

Diamond Chevrolet GMC of Banning responded

I cannot thank you enough for your wonderful review of Diamond Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 09, 2023

Problem is worse and it feels like my weights on the tires are missing, not sure how that would happen More

by aristotle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Jul 11, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 08, 2023

Ryan Hydinger always provides excellent service, very professional and knowledgeable informs me what is going to be done. More

by MORENODIANE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hydinger
Jul 11, 2023 -

Diamond Chevrolet GMC of Banning responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 07, 2023

I have had excellent service from the service department. Reminders of upcoming service appointments is helpful. The employees are friendly, helpful, and courteous. Thanks! More

by NOBILE2ANN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I have not kept track of names- will in the future.
Jul 07, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 07, 2023

Love my Service center and Service team. Ricky is always friendly and informative with our service needs. More

by D.GARIBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 10, 2023 -

Diamond Chevrolet GMC of Banning responded

I appreciate your kind words about our service team. Thank you for choosing Diamond Chevrolet Buick GMC for your vehicle needs. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 04, 2023

They are ok. Other dealers wash your vehicle after service is complete and I like that. They left th e foot paper and mirror tag in the vehicle which is usually r More

by nitrojohn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 04, 2023

Able to drop off truck and pick it up within time promised. It looks good. More

by NED1MAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, Shelby
Jul 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the kind words. I'm completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Diamond Chevrolet Buick GMC, I value our customers and I look forward to seeing you down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 02, 2023

Brought my 2021 GMC Denali truck in again for the trailer plug repair. Waited nearly 2 hours and was told they had to order a couple parts. I will need to take time off work to bring the truck in again in 1 More

by TUFFLEATHERNECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Jul 05, 2023 -

Diamond Chevrolet GMC of Banning responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 01, 2023

Miguel always takes car of business. He has helped me the past 2 visits and gets my car in and out in no time. More

by BASEBALLGR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in service.
Jul 05, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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