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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
339 Reviews

339 Reviews of Diamond Hills Auto Group - Service Center

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May 11, 2024

The dealership was great I needed power and they were able to help me out in an emergency case although they're charging unit is not for public More

by VINNIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for choosing Diamond Chevrolet Buick GMC. We are thrilled to hear that we could assist you in your emergency case. Your feedback is invaluable, and I appreciate you highlighting our ability to provide support when needed. If you have any further concerns or feedback, please feel free to reach out to me directly. I am committed to ensuring the highest standard of service for all our customers. Thank you again for your support! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 04, 2024

Ricky in service always takes great care of my vehicle(s) and I. I continue to come back for the excellent customer service and completed work. BTW, mark the shuttle driver is great too if you need a lift. More

by ART14244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Ramirez (Service), Mark (Shuttle Driver)
May 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 02, 2024

Great services from Diamond! I would only say that the reps could explain exactly what is being done to my vehicle. It seems like everybody is in that work mood! there is no enth More

by olvera1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
3.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the great feedback, Olvera! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 29, 2024

It happens that Diamond is so close, that we should not need to look farther for a new car. (~or used, in this case.) You had available a 2021 Jeep gladiator ~ rubicon that was the correct type for ou More

by billnelson603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hill, Donald Yarnall
May 02, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback, Bill. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 25, 2024

I have had the pleasure of having Ricky for my service rep for some years now. I could not be happier with my experience. The service center and Ricky were very much a part of me deciding to buy my new More

by therock214289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in service
Apr 26, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ricky was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 25, 2024

They did well. the service was good the time was good the coffee wasn't good More

by oeowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get the name
Apr 26, 2024 -

Diamond Chevrolet GMC of Banning responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Diamond Chevrolet Buick GMC for your vehicle needs. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 25, 2024

Terrible customer service dropped veg off mon waited for call tue no answer on Wed drive over Thursday to get part ordered got my veh on Tuesday More

by OLLIERICE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 26, 2024 -

Diamond Chevrolet GMC of Banning responded

Ollie, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 25, 2024

Ricki was very helpful. Maintained contact and pushed the job to get done faster and efficiently. More

by KatieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki
Apr 26, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this great review, Katie! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 24, 2024

Fantastic service experience from start to finish. Would highly recommend this dealership and it's service team. More

by MVZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Apr 26, 2024 -

Diamond Chevrolet GMC of Banning responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 18, 2024

Excellent customer service and very knowledgeable. They expedited repairs efficiently and quick. I will definitely return More

by Robert.w.eason2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Apr 19, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for the great review, Robert. Please come visit us if you need anything else, be it service or sales. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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