Don's Ford

This is the second vehicle I bought there. I worked with Daniel Saponaro both times, who has always been right there willing to work with me on price and trade in. He takes the extra effort to make the car Daniel Saponaro both times, who has always been right there willing to work with me on price and trade in. He takes the extra effort to make the car buying experience so much easier with his personal yet professional attention and availability to any questions. More

Perfect I called and told Mike Cardello what I was looking for and the amount I was willing to pay each month and he found me the perfect SUV within 24 hours. I called and told Mike Cardello what I was looking for and the amount I was willing to pay each month and he found me the perfect SUV within 24 hours. I was driving my new SUV by the end of the month.And I was paying pretty close to my budget number. I have dealt with Mike for several years now and he never disappoints me. More

seems that we a need alittle help saturday might be better t only a few tmes I ever had to wonder why isn't wendy happy after I work in customer service ..WHY this place alittle more happy .look like for re only a few tmes I ever had to wonder why isn't wendy happy after I work in customer service ..WHY this place alittle more happy .look like for recalls or small stuff was quick lane not so good ..T.T ,muffler and brakes and other places seem more people friendly..miss drew or billy can call me.i be back for a recall then its that for awhile More

Scott always goes above and beyond for me. That’s why I alw Always have best prices and give you good amount for trades. Always able to find us the vehicle we really want and work hard to close the deal. Always have best prices and give you good amount for trades. Always able to find us the vehicle we really want and work hard to close the deal. More

SERVICE SUCKED ...ABSOULITY SUCKED...I JUST WENT IN FOR AN APPOINTMENT FOR AND OIL CHANGE...THE KID TOLD ME I COULD HAVE IT DONE RIGHT AWAY...2 HOURS LATER I HAD TO ...ABSOULITY SUCKED...I JUST WENT IN FOR AN APPOINTMENT FOR AND OIL CHANGE...THE KID TOLD ME I COULD HAVE IT DONE RIGHT AWAY...2 HOURS LATER I HAD TO GO IN AND ASK FOR MY CAR BACK...AND WAS TOLD I NEEDED TIRES AND HAVE A WHEEL OIL SEAL LEAK...I HARDLY DRIVE THE DAM CAR..AND PUT VERY LITTLE MILEAGE ON IT, SINCE I'M DEALING WITH MY STAGE 4 CANCER....WHY DIDN'T YOU GUYS TELL ME THIS WHEN I BOUGHT IT FROM YOU...??? More

Excellent sales service and very considerate of my needs Well I was looking for a truck I spoke to Dan Dillenbeck he was very helpful in finding one he then hooked us up with an excellent salesman (Jim Marin Well I was looking for a truck I spoke to Dan Dillenbeck he was very helpful in finding one he then hooked us up with an excellent salesman (Jim Marino) who did an excellent job in selling me the truck I would highly recommend both of them to anyone looking to purchase a vehicle More

Wonderful experience and a very helpful staff I just wanted to take a minute to rate my recent experience at Don’s Ford Utica. As you can see I gave it 5 starts. This was a very smooth process fro I just wanted to take a minute to rate my recent experience at Don’s Ford Utica. As you can see I gave it 5 starts. This was a very smooth process from beginning to end and my second new vehicle from Don’s Ford. My salesman David Place was extremely helpful and genuine and a true professional. I also worked with Nick Borelli in Finance who was also extremely helpful and explained everything I needed to know to make sure I was getting the right coverage for my new 2019 Ford Edge. I would highly recommend Don’s Ford of Utica to all my family and friends. More

Great people Awesome service writers and I had the best tech In the house working on my vehicle. Always friendly, courteous and professional service. Would recomme Awesome service writers and I had the best tech In the house working on my vehicle. Always friendly, courteous and professional service. Would recommend this facility to friends and family. More

Radio and Body Bubble in paint- new front panel ordered; covered. Sirius won’t connect- John worked on this for hours. We called Sirius for 4th time- problem escala Bubble in paint- new front panel ordered; covered. Sirius won’t connect- John worked on this for hours. We called Sirius for 4th time- problem escalated at their end. Fixed next day. More

Service good-detailing not so much. The mechanical service that my car received was fine, and the service staff members with whom I dealt with were great, however, the detailing that I The mechanical service that my car received was fine, and the service staff members with whom I dealt with were great, however, the detailing that I had done was a bit shabby. The front cup holders were not at all clean, the back seat still had marks and some debris on one side, and the child's car set, which was uninstalled by the detailer, was just tossed in the back seat. It also appeared that the car seat had been put on a dirty garage floor. More