Downey Hyundai - Service Center

Dealers are dishonest I bought an Ioniq5 because of the $7500 rebate and was told by the dealer that I would get it as credit when I filed taxes. IRS Did not return or gave me credit in any amount because $7500 rebate and was told by the dealer that I would get it as credit when I filed taxes. IRS Did not return or gave me credit in any amount because the car does not qualify for a rebate because it was not manufactured in the USA. I returned to asked the dealership and then changed the story and said it was applied to the price of the car and the price was never reduced to reflect the rebate . now hyundai corporate does not want to help and send me back to the dealership and they wont honor the deal. I hate Hyundai I was lied to and its not right. now Im stuck with a bad deal and they wont help. More

The staff were very professional, attentive and friendly. The environment is very clean and inviting. The environment is very clean and inviting. More

They worked with me through a difficult situation and assisted my needs to the fullest they were able. assisted my needs to the fullest they were able. More

Slow and bad communication . Don’t like this place and not worth the money . I would go somewhere else next time Don’t like this place and not worth the money . I would go somewhere else next time More

Everyone was very professional especially Alex the tech who worked with me! All very considerate and kind! who worked with me! All very considerate and kind! More

Much nicer after dealership renovation. Customer service was great- advisor was very welcoming and communicated status of repairs. I appreciated that the dealership fixed my turn signal iss Customer service was great- advisor was very welcoming and communicated status of repairs. I appreciated that the dealership fixed my turn signal issue (loose cable) free of charge even though it was due to a mouse. Service charges always seem very reasonable More

Check-in time was quick. Car was ready sooner than expected will be servicing my Vehicle here again in the future Car was ready sooner than expected will be servicing my Vehicle here again in the future More

Excellent service Monica was extremely helpful and pleasant I would come back to get my car serviced because of my experience pleasant I would come back to get my car serviced because of my experience More

The service department was friendly and maintained good communication while my car was being serviced. communication while my car was being serviced. More

The service department is very bad, bad communication, I am waiting for my car 2 months later am waiting for my car 2 months later More