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Downey Hyundai - Service Center

Downey, CA

4.2
2,150 Reviews

2,150 Reviews of Downey Hyundai - Service Center

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June 25, 2021

I waited for a call to pick up my car and nobody contacted me. They said they did that’s a lie. More

by CINDEEG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department- Andres Ulloa
June 25, 2021

Took time to answer my questions. Finished at the time promised. Got my car out in front quickly. Car was washed before delivering to me. More

by PGLORIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Ulloa
June 23, 2021

Good service but they take their time … very slow service More

by YESSIMO1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Awada
June 23, 2021

Staff was helpful and they finished the service quickly. Representative Essex was great and walked me through the service details. Will go to this dealership for service again. More

by yane89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex
June 19, 2021

Essex from the service department. Provide excellent customer service. 100% satisfied Thank you Essex for all the help, and keeping in touch through all my Hyundai Sonata More

by LILIA.ORNELAS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex
June 18, 2021

Very helpful when it came to my cars needs. Was friendly and attentive to provide the best experience. Was honest about pricing and the needs of my vehicle. More

by AMADOR.ALEJANDRA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Z.
June 17, 2021

i had a great experience with my service from Downey Hyundai! The staff was incredibly knowledgeable and helpful -- they provided fair and helpful guidance about what repairs to pursue for my Elantra. D More

by VICENTE.A.LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy,
June 17, 2021

Juan was wonderful He answered all my questions and took the time to understand my issues. Check out was quick and easy let ok’ing forward to next time More

by LKA3378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Moe Saab
June 16, 2021

The car was not washed when I picked it up. The car was dirtier on the inside than when it first came in for the service as well. More

by VANESSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Saab
June 13, 2021

As usual the Service Center did an excellent job on my Hyundai, Essex was most helpful in keeping me informed about the progress & work was completed in a timely fashion.. More

by DONALDLITTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex Winters
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