Downey Hyundai - Service Center

Great service, professional staff, my vehicle is always done at the time they say it will be done. The only downside is that I’m not completely sure if my vehicle is being inspected thoroughly in the multi done at the time they say it will be done. The only downside is that I’m not completely sure if my vehicle is being inspected thoroughly in the multi vehicle inspection. Since buying my car from there I’ve got my car serviced three times and each time I didn’t feel like things were done completely. The multi inspection sheet I receive will say I need this xxx replaced and then when I go again it no longer needs to be replaced? So I’m wondering if it was even checked or not. Or the tire pressure is written as xxx but in reality it was different. These are small things but just makes me wonder about what else my vehicle is being marked off for the sake of completing the sheet. More

Jackie was excellent at communicating the service needs of my car and what was and wasn't necessary. Felt she was sincere and honest which is rare to experience as a woman. I hope to see more women added t of my car and what was and wasn't necessary. Felt she was sincere and honest which is rare to experience as a woman. I hope to see more women added to the Service Advisor team. More

They provide wonderful service. Everyone in the staff was extremely helpful and they went above and beyond to help me find my dream car. Thanks extremely helpful and they went above and beyond to help me find my dream car. Thanks More

Jaclyn is always polite and provides great customer service and makes great service recommendations. She is my go to advisor every time I take my car in. service and makes great service recommendations. She is my go to advisor every time I take my car in. More

Service was quick. Very satisfied with service. Made an appointment online and when hhhg ghtyhgfy hhggt gfftgh hyddhju hffhhjii jhgggggt. Yhhrdghh htffgh hgfvgh.hhhhvvv hhhhghhh jggghjjhfdr. appointment online and when hhhg ghtyhgfy hhggt gfftgh hyddhju hffhhjii jhgggggt. Yhhrdghh htffgh hgfvgh.hhhhvvv hhhhghhh jggghjjhfdr. More

My service was thorough, well-explained, and reasonably priced. Jaime talked me through everything they did for my car top to bottom to make sure I knew what was being done, and even went above and beyond priced. Jaime talked me through everything they did for my car top to bottom to make sure I knew what was being done, and even went above and beyond to get part of the work covered under my extended warranty. Thank you to everyone for getting my car right and making the process as smooth as possible. More

I had set up an appt for my 84 yr old mother to put on the 3M strip and when she went, the told her they only do it on Wednesdays. So why would they schedule her an appt on Thursday. the 3M strip and when she went, the told her they only do it on Wednesdays. So why would they schedule her an appt on Thursday. More

I scheduled an oil change. Always great service. My service advisor, Juan Salas was always informative and courteous. I would definitely continue to take my vehicle to Downey Hyundai. service advisor, Juan Salas was always informative and courteous. I would definitely continue to take my vehicle to Downey Hyundai. More

I was very happy with the service and the attention that I had received from Mr. Essex. Hopefully I’m spelling his name properly. And the whole team. Thank you I had received from Mr. Essex. Hopefully I’m spelling his name properly. And the whole team. Thank you More

I was very disappointed in the service I received from Essex. My past visits I have always been well taken care of and kept in the loop about the process and what’s going on. This time was different. Neve Essex. My past visits I have always been well taken care of and kept in the loop about the process and what’s going on. This time was different. Never kept in the loop about what was going on with my vehicle and even after multiple attempts on my end, would not receive call backs for days. More