Downey Hyundai - Service Center

Very courteous service advisors. Pedro Salas thoroughly addressed all my questions and concerns. The people in sales are extremely pushy and will try to get you to buy a car as you wait for your vehicle to addressed all my questions and concerns. The people in sales are extremely pushy and will try to get you to buy a car as you wait for your vehicle to be serviced. I wouldn't buy a car from here, but I would definitely recommend servicing your vehicle here. More

The staff is always friendly and helpful. Pedro made sure I understood all of the work that was being done on my car and answered all of my questions. He was very helpful, knowledgeable and friendly. I understood all of the work that was being done on my car and answered all of my questions. He was very helpful, knowledgeable and friendly. More

Customer service representative was friendly and professional. My only concern was the accuracy of the vehicle inspection report. The technician marked my tire pressure as 35 for all, but they wer professional. My only concern was the accuracy of the vehicle inspection report. The technician marked my tire pressure as 35 for all, but they were in fact 31,32,33,41. I'm just confused as to why he would fib on such a easy procedure and leaves me wondering what else was inaccurate. Thankfully, maintenance was covered under warranty and this vehicle is a lease. More

Had a engine warning light come. It took a while to check it out because there were so many different things that could cause it. The service dept. did a great job and found the problem to be a software upgr it out because there were so many different things that could cause it. The service dept. did a great job and found the problem to be a software upgrade that was needed. More

Provided great customer. Mr Essex Winter has provided great customer service time after time . Highly recommend Mr Winter in service to get your repairs done. great customer service time after time . Highly recommend Mr Winter in service to get your repairs done. More

Amazing job and customer service! Me and my wife are happy customers, thank you all and high xxxxxxas well! Keep up the good work! happy customers, thank you all and high xxxxxxas well! Keep up the good work! More

My service worker Jacklyn was very friendly, very helpful and kept me updated on what what happening with my car. I didn’t have to call once to find out what was going on. and kept me updated on what what happening with my car. I didn’t have to call once to find out what was going on. More

Essex was very professional. The work was done in the time frame Essex said it would be done. Trying to make an appointment online didn’t work though. I did it over the phone. time frame Essex said it would be done. Trying to make an appointment online didn’t work though. I did it over the phone. More

Great customer service! Jackie was very helpful with all my car problem. Also helped me get. Rental so I can not be stuck while they fiux my car! my car problem. Also helped me get. Rental so I can not be stuck while they fiux my car! More

Both Alex and Moe were very friendly and patient with my decision on purchasing the car even after closing hours. They answered all my questions about the car and made sure I was satisfied with my purchase. decision on purchasing the car even after closing hours. They answered all my questions about the car and made sure I was satisfied with my purchase. I wasn't able to take the car home that night, but Alex delivered the car to my home which I really appreciated. More