2,150 Reviews of Downey Hyundai - Service Center
My service was very poor this Saturday. I arrive at the service department early at about 0845 for my 0900 appointment and was told that my service (15000-mile service) would take 1.5 hours. I did not leav service department early at about 0845 for my 0900 appointment and was told that my service (15000-mile service) would take 1.5 hours. I did not leave there until 4 hours later. 1. Could not locate my appointment (which I made on the computer) 2. Was told that it will take about 1.5 hours. 3. I had to use a rental car. 4. They did not wash or vacuum my car. The bottom line is that I would Never use the Downey Hyundai Service department again. It was just bad customer service. More
The friendliest 😊 of customer service from start to end. Wait was not as long as I expected. Highly recommend to bring your car in for maintenance. Wait was not as long as I expected. Highly recommend to bring your car in for maintenance. More
Been coming here ever since my original dealership changed, by far my favorite service dept. of the 3 Hyundai dealerships I have been to. The reps are informative and answered all my questions regardi changed, by far my favorite service dept. of the 3 Hyundai dealerships I have been to. The reps are informative and answered all my questions regarding my car and the scheduling was easy. More
Pedro went above and beyond to make sure that all my needs where met. I was very satisfied with my service and experience at Downey Hyundai. needs where met. I was very satisfied with my service and experience at Downey Hyundai. More
It was a great experience. The person who helped me was very helpful. You guys rock! Pedro was very friendly and helpful. I like your service. Thanks. very helpful. You guys rock! Pedro was very friendly and helpful. I like your service. Thanks. More
Great GM and salesman Daniel. Tony the finance Mgr was very easy to understand. I enjoyed the sale and I am enjoying my Elantra eco. very easy to understand. I enjoyed the sale and I am enjoying my Elantra eco. More
Jaclyn Fernandes went above and beyond in making my service experience so great. She answered all of my questions and made sure the job was done right. service experience so great. She answered all of my questions and made sure the job was done right. More