Downey Hyundai - Service Center

Attendants very quick to greet you, Service advisor listen to your concerns. Lobby clean and offers coffee and pastries listen to your concerns. Lobby clean and offers coffee and pastries More

I appreciate the help from Chris. Chris is very kind and professional. He solved my all problem. Chris is very kind and professional. He solved my all problem. More

Thank you to Ralph great customer service he made sure I drove off in the Mercedes I wanted drove off in the Mercedes I wanted More

I appreciate the help I got from ceaser who was kind and helpful with anything I asked helpful with anything I asked More

Do not buy from this place or work with them ever. Worst service I have ever experienced! Car without rugs or temp tags. Dealership lied about when it was shipped. Rushed to buy but ignored as soon as Worst service I have ever experienced! Car without rugs or temp tags. Dealership lied about when it was shipped. Rushed to buy but ignored as soon as the down payment was sent. More

Dealer promised a complimentary car wash and the car was not washed. Everything else was great, Chris and Monica were very helpful. not washed. Everything else was great, Chris and Monica were very helpful. More

Cesar was very helpful and answered all my questions. PLUS they finally finished remodeling. It’s a beautiful place. PLUS they finally finished remodeling. It’s a beautiful place. More

Excellent customer service and great staff, Chris and Cinthia were very helpful and friendly. Would definitely recommend. Cinthia were very helpful and friendly. Would definitely recommend. More

Timely, friendly service, easy to make appointment, reminders sent by text helpful. I know inflation is happening, but $89.95 for a standard oil change is a bit high. $69 would be more appropriate. Tha reminders sent by text helpful. I know inflation is happening, but $89.95 for a standard oil change is a bit high. $69 would be more appropriate. Thank you. More

I called in to service to schedule an appt and was told by an employee that proper techs would be in to diagnose a dying 12v battery issue on my Kona EV Saturday morning 11am. I go in on Saturday and was t by an employee that proper techs would be in to diagnose a dying 12v battery issue on my Kona EV Saturday morning 11am. I go in on Saturday and was told by another employee that those techs are not there until the following Monday. I was told to come back, but since I was there already and frustrated, I told them to check my 12v battery. They checked it and did not find issues. I left, not even with an apology. I went to Cardinaleway Hyundai in El Monte a few days later where I received better service. I left my car with them in the afternoon and they texted me a few hours later letting me know that the 12v battery indeed was bad. More