Downey Hyundai - Service Center

Fast and friendly! Carlos in the service department was very quick to get me checked in for my 9:00am appointment. I was there for a faulty trunk latch. Carlos listened Carlos in the service department was very quick to get me checked in for my 9:00am appointment. I was there for a faulty trunk latch. Carlos listened to the issue I had, entered in all of my information, and then arranged for Uber to take me back to work and also to bring me back to the dealership to pick up my car. I was notified via text that my car was ready and all I had to do was tap a link for Uber to pick me up. All was very seamless thanks to Carlos and the service team. More

Satisfaction I want to thank Carlos Ruiz Assistant service Manager ... very professional and excellent costumer service . He went out of his way to make sure I go I want to thank Carlos Ruiz Assistant service Manager ... very professional and excellent costumer service . He went out of his way to make sure I got all the information I needed . More

Horrible service I took my car because of a recall. They needed to replace the engine. They did replace it but returned my car with a huge scratch on the side of the c I took my car because of a recall. They needed to replace the engine. They did replace it but returned my car with a huge scratch on the side of the car and on the rim. Now they don’t want to fix it. They refuse to take responsibility. That’s not the way to conduct business. Is unprofessional and wrong. More

Great Service Awesome and quick service. Highly recommend. I called, explained my issue and was prompted to come right in to have it fixed at no cost. Awesome and quick service. Highly recommend. I called, explained my issue and was prompted to come right in to have it fixed at no cost. More

Service department Great customer service. Radial was awesome! Kept me informed of everything that was happening. He called me 3-4 times on the progress Thank you Great customer service. Radial was awesome! Kept me informed of everything that was happening. He called me 3-4 times on the progress Thank you More

Attentive and Courteous I took my car in for an oil and filter change and was out of there in an hour just as I was assured. I even got a multi-point inspection with my coupo I took my car in for an oil and filter change and was out of there in an hour just as I was assured. I even got a multi-point inspection with my coupon I received via email. More

Best service What I need they gave me. Good quality work friendly and fast. Always when you go to make a service to any place you need to wait a lot of time, on t What I need they gave me. Good quality work friendly and fast. Always when you go to make a service to any place you need to wait a lot of time, on this place no was fast. Thank you More

Good customer service Their customer service is the best and easy to do business with them i totally recommend them their very informative and professional and very conven Their customer service is the best and easy to do business with them i totally recommend them their very informative and professional and very convenient with time More

Fast and Honest Very happy with the quality of work and customer service. Service rep. was very attentive and the vehicle inspection was honest and concise. They took Very happy with the quality of work and customer service. Service rep. was very attentive and the vehicle inspection was honest and concise. They took care of all the current recalls. More

Great experience Cesar was very professional and helpful. It was hassle free they made sure I was taken care of with a rental for the time being and I couldnt be happi Cesar was very professional and helpful. It was hassle free they made sure I was taken care of with a rental for the time being and I couldnt be happier! Thanks Cesar! More