Downey Hyundai - Service Center

Cesar is absolutely wonderful! Thank you!!! Cesar greets you the minute you walk in the door. He explains everything in detail and most importantly, he is professional and you can tell that he Cesar greets you the minute you walk in the door. He explains everything in detail and most importantly, he is professional and you can tell that he truly loves his job! Keep up the good work and I hope this will help get you a nice bonus as you deserve! Thank you, Luisa :) More

Replaced Engine! Engine froze and recall on ECU covered the engine replacement! Cesar Maldonado was great to work with. Friendly, honest, helpful are a few words to Engine froze and recall on ECU covered the engine replacement! Cesar Maldonado was great to work with. Friendly, honest, helpful are a few words to describe his support. More

Service Dept. great as always Been coming here since my original dealership changed, and by far the service department has always been on point for me. The facilities are clean and Been coming here since my original dealership changed, and by far the service department has always been on point for me. The facilities are clean and modern looking, the service reps are always informative and do not push any additional services that may be needed but are not critical at the moment. More

Timely, and Great service overall Always on time, helpful with explaining any questions, and very thorough in my 15,000 tune-up, while waiting in the comfortable fee wi-fi lounge. Always on time, helpful with explaining any questions, and very thorough in my 15,000 tune-up, while waiting in the comfortable fee wi-fi lounge. More

Always a pleasure Although I live and work quite a distance from here, I always make sure I go this location. Everyone is so great at customer service! You're notified Although I live and work quite a distance from here, I always make sure I go this location. Everyone is so great at customer service! You're notified of the charges before service begins, and everything is done in a timely manner. More

Great service and very honest Great service as always. When inspecting my vehicle the found a nail on one of the tires, since it was on a side, it couldn’t be fixed and wanted to Great service as always. When inspecting my vehicle the found a nail on one of the tires, since it was on a side, it couldn’t be fixed and wanted to let me know that if the nail was removed I would have a flat tire and couldn’t be repaired, I opted for getting a new tire, fortunately the nail didn’t go all the way and there was no need of replacing the tire. They are totally honest and that is something I really appreciate, these type of details are the ones that guarantee that I will be a loyal customer for the coming years. More

Not as good as previous visits Told longer than usual . Arrival time 8am departure at 12pm . Services finished at 2pm . Felt like a off day things that were needed . Where not avail Told longer than usual . Arrival time 8am departure at 12pm . Services finished at 2pm . Felt like a off day things that were needed . Where not available which made the services to be over a hr long delay More

Oil change Had a good experience. Staff was friendly. Came in to get an oil change on a busy day and service was quicker than I expected. Appreciated the car was Had a good experience. Staff was friendly. Came in to get an oil change on a busy day and service was quicker than I expected. Appreciated the car wash/vaccuum too. More

They take care of their customers They checked out my car in a very reasonable time. The complementary Uber rides are very cool. What a great way to take care of your customers. They checked out my car in a very reasonable time. The complementary Uber rides are very cool. What a great way to take care of your customers. More

Always Great Service I walked in to this dealership to do have my oil change and address some other concerns with my vehicle. Mike and Romero helped me 100%. They did they I walked in to this dealership to do have my oil change and address some other concerns with my vehicle. Mike and Romero helped me 100%. They did they’re best to make sure my issue was fixed and I walked out satisfied. I will definitely recommend this place to anyone. More