Downey Hyundai - Service Center

Customer service Enrique was informative and receptive to my inquiries. He was pleasant as he provided good customer service. He explained throughly the outcome and Enrique was informative and receptive to my inquiries. He was pleasant as he provided good customer service. He explained throughly the outcome and status of my vehicle. More

Easy and efficient. Everything went well. They checked the brakes, rotated my tires, and gave the car an oil change. Service was quick and efficient. No problems whatsoev Everything went well. They checked the brakes, rotated my tires, and gave the car an oil change. Service was quick and efficient. No problems whatsoever, would recommend. More

Oil change I went in for an oil change and I didn’t have to wait long. After the service was done I was informed about everything that was done to my vehicle, an I went in for an oil change and I didn’t have to wait long. After the service was done I was informed about everything that was done to my vehicle, and I was also informed of when I would have to come back to do another oil change and a tire rotation. More

Fast Efficient Service I brought my vehicle in for a required manufacturer performance service. The staff was fast, efficient and friendly. I had previously scheduled an a I brought my vehicle in for a required manufacturer performance service. The staff was fast, efficient and friendly. I had previously scheduled an appointment and was able to drop off my vehicle which was completed in a couple of hours. They called as soon as it was done and my vehicle was waiting for me as soon as I arrived. More

The service The one thing that I appreciate was Downey service provided me a rent vehicle with no charge. I wss able to get a round. I like the way my vehicle is The one thing that I appreciate was Downey service provided me a rent vehicle with no charge. I wss able to get a round. I like the way my vehicle is washed and vacuum inside. I feel my vehicle brand new. More

Excellent Experience. Very professional explain everything that needed to be done . Check up on me if I needed anything . Always gave me a update on everything Experience. Very professional explain everything that needed to be done . Check up on me if I needed anything . Always gave me a update on everything More

Fantastic! I had a wonderful experience at Downey Hyundai, the rep that took care of me was named Enrique. I have a 2016 Tuscon with just under 30k miles and the I had a wonderful experience at Downey Hyundai, the rep that took care of me was named Enrique. I have a 2016 Tuscon with just under 30k miles and there have been many issues with the vehicle. Its had a stutter when accelerating since I bought it new, the car has had a continuous burning smell, long past the breaking in period (for 30k miles). The passenger seat heater has never worked either. Also I had fogging in my driver side head lamp which made it difficult to see. Enrique took my car in for over a week and fixed every single problem, added in a new shifter, new seat, updated all recalls, and a new headlamp. My car drives so much better then it ever has. Every other dealer I've taken it too has screwed me over saying they don't notice a hesitation in the car or the burning smell (Huntington beach Hyundai is not god awful), but he took care of me. Excellent dealership will never take my car to another. More

Car service Very informal and very quick and straight to the point of what needed to be done to the car. Reminds me of the recalls that I had forgotten about. Very informal and very quick and straight to the point of what needed to be done to the car. Reminds me of the recalls that I had forgotten about. More

New transmission Best dealer help you with everything , Cesar helps you out with everything , went to them for a second opinion and they helped out a lot Best dealer help you with everything , Cesar helps you out with everything , went to them for a second opinion and they helped out a lot More

The best service ever They help me out a lot with my car. Carlos Ruiz explain to me what needed to be done with my car any questions I had he asnwer me. The person that did They help me out a lot with my car. Carlos Ruiz explain to me what needed to be done with my car any questions I had he asnwer me. The person that did the service for my car was so helpful he fix everything in my car. Charlie also help me take out my driver license. More