Downey Hyundai - Service Center

Appreciate the professionalism of the car service and the rep that helped me. However, I was told the car was ready for pick up. When I arrived, I waited about 15-20 min longer because the car was being wash rep that helped me. However, I was told the car was ready for pick up. When I arrived, I waited about 15-20 min longer because the car was being washed. More

Poor customer service! Will not recommend business to this dealership. From the minute we walked in to the moment we left we were treated very unprofessionally, and because Will not recommend business to this dealership. From the minute we walked in to the moment we left we were treated very unprofessionally, and because of that they lost a deal with a customer. Highly disappointed and very dissatisfied. More

Everything was great! Alex did a superb job in understanding my needs to have service and get to work nearby. Alex did a superb job in understanding my needs to have service and get to work nearby. More

Great service Alex very helpful Very pleased with maintenance service and awesome customer service Will come back maintenance service and awesome customer service Will come back More

Bad bad bad bad bad bad bad bad bad bad bad bad bad bad ok ok More

Rude, disrespectful to women, belittled me because I don’t the lingo of the store or the workings of a car. I got a one hour lecture from the manager about the events that had transpired. He didn’t be don’t the lingo of the store or the workings of a car. I got a one hour lecture from the manager about the events that had transpired. He didn’t believe that the customer comes first, he spent all the time defending his employees. I was not able to get a loaner. I had to pay out a pocket to get a rental. It’s been 3 weeks and I haven’t gotten my refund yet. When they returned my car, they did not wash it. It still had the chalk marks on the front window. Also, when they returned my car, it had no air conditioning. I had to go back to get this fixed. I’m infuriated about my interaction with Downey Hyundai. I had nothing to do with the engine’s problems but It became a huge inconvenience. It took a big part of my life dealing with the employees at Hyundai, it was a great financial issue, it affected my health having to be aggravated by these events. I feel that for these issues I should receive some compensation. I had nothing to do with the reason for taking the car in. My 2015 car only has 76,000. I take really good care of my car. It was not my fault that the engine died on my car. Why was I so mistreated? More

I had a pleasant and easy experience! From scheduling the appointment to going in for my service, everything was seamless and the staff was accommodating and knowledgeable. Taking your ca From scheduling the appointment to going in for my service, everything was seamless and the staff was accommodating and knowledgeable. Taking your car in is always a headache, but it didn’t feel that way at Downey Hyundai. More

Good service and good communication. Very happy with the service and service representative took the time to answer all my questions and concerns. Very happy with the service and service representative took the time to answer all my questions and concerns. More

Amazing experience Impressed with sales person Ralph, He was personable and professional and very nice! He was personable and professional and very nice! More

Staff was very friendly and the service was quick and easy. Waiting area was comfortable. easy. Waiting area was comfortable. More