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Earnhardt Lexus
Phoenix, AZ
602 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models.
Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers.
At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital.
If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 603 reviews
August 14, 2023
Very much appreciated Rob and the staff. Everyone was patient as we walked through a large decision, and we never felt pressured. It was the best car buying experience we have ever had. Everyone was patient as we walked through a large decision, and we never felt pressured. It was the best car buying experience we have ever had. More
by scottrichter114
August 10, 2023
Working with Suk Chang is a real pleasure. Also Mia the delivery specialist was exceptional. Also Mia the delivery specialist was exceptional. More
by norlawwood
August 05, 2023
Rick Johnson in Service has always looked out for our best interest and prioritizes service that is required at a fair price. It’s rare to find someone so knowledgeable, honest and trustworthy, but Rick best interest and prioritizes service that is required at a fair price. It’s rare to find someone so knowledgeable, honest and trustworthy, but Rick exemplifies remarkable service every time. Leo Surargo in Sales is amazing to work with. His low pressure, personable, genuine approach is a relief to work with and welcomed. Leo went above and beyond to help us locate the perfect vehicle and around the budget we were comfortable WTH. Both Rick Johnson and Leo Suhargo are like family. Both are reliable, trustworthy experts and a pleasure to work with. Thank you guys. More
by jeffre_paulson
August 02, 2023
Armin listened and understood the importance of me bringing the car in for an unexpected problem. The problem was addressed without hesitation. Armin was very accommodating and helpful. bringing the car in for an unexpected problem. The problem was addressed without hesitation. Armin was very accommodating and helpful. More
by edorame519
Employees Worked With
Armin Boltic
July 29, 2023
Clean, modern, spaceous, overall great buying experience. Took some negotiations but got what I think is a good deal. Took some negotiations but got what I think is a good deal. More
by Steve
Employees Worked With
July 28, 2023
Great experience with the service department! Prompt service and a thorough explanation of any findings related to my vehicle. Prompt service and a thorough explanation of any findings related to my vehicle. More
by Shaun B
Employees Worked With
July 27, 2023
Courteous efficient and kind and smart handled looking up warranty and contacting them even if it was Re covered warranty and contacting them even if it was Re covered More
by jlalli_35
Employees Worked With
July 25, 2023
Rick Johnson is awesome. The service he and the entire service department provides is amazing. The service he and the entire service department provides is amazing. More
by Kimalison
Employees Worked With
July 24, 2023
I was helped by Mariah and her supervisor Dan. I found both to be very helpful, knowledgeable, and patient. More important , they understood that we were negotiating an expensive purchase and, did I found both to be very helpful, knowledgeable, and patient. More important , they understood that we were negotiating an expensive purchase and, did their best to be competitive with other dealers and helped us stay within my pre-established limits. I came away satisfied that I got a fair deal and would deal with them again. More
by dgonsalves
Employees Worked With
Other Employees :
Dan ( forgot his last name and lost his card)
