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Earnhardt Lexus
Phoenix, AZ
603 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models.
Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers.
At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital.
If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 603 reviews
December 02, 2020
I have been going to Earnhardt Lexus for about a year now. I have never had better customer service anywhere else. Rick Johnson and the service team are always patient and knowledgeable with all things L now. I have never had better customer service anywhere else. Rick Johnson and the service team are always patient and knowledgeable with all things Lexus. Thank you for the great experience! More
by Greg O
Employees Worked With
November 16, 2020
Noone better to work with than service advisor Rick Johnson, he's the best! He is one of the reasons I won't go anywhere else. Johnson, he's the best! He is one of the reasons I won't go anywhere else. More
by Mary
November 16, 2020
Mike provided stellar service from start to our drive away—all in one afternoon. Every phase ran smoothly and we felt that he was working for our benefit. Would highly recommend. away—all in one afternoon. Every phase ran smoothly and we felt that he was working for our benefit. Would highly recommend. More
by Irene
November 14, 2020
Rick Johnson is a terrific and honest service advisor. He has been our advisor for about 9 years and have not had a problem. We will continue going here with our 2009 IS 250. has been our advisor for about 9 years and have not had a problem. We will continue going here with our 2009 IS 250. More
by alanmulvaney
Employees Worked With
November 13, 2020
The service advisor is excellent. He knows exactly what my contract and is very knowledgeable. He’s polite, compassionate and has a positive attitude. His name is Andrew Wilson. my contract and is very knowledgeable. He’s polite, compassionate and has a positive attitude. His name is Andrew Wilson. More
by MS
November 11, 2020
Andrew is the best service advisor! I continue making the trek to see him (driving an hour) even though there are many closer dealerships! I always know that I am in good hands and that’s totally worth it! trek to see him (driving an hour) even though there are many closer dealerships! I always know that I am in good hands and that’s totally worth it! More
by davis.friedlander
Employees Worked With
Andrew Wilson
October 15, 2020
Dudley in the service department is great to work with! I am able to get in and out quickly and he is always looking out for the customer. Thanks Dudley Phil am able to get in and out quickly and he is always looking out for the customer. Thanks Dudley Phil More
by Phil
Employees Worked With
Dudley Barnum
October 07, 2020
Anthony Tomasello was wonderful in our purchase of a new 350 RX. We came in the dealership knowing what options we wanted, the specific colors for the interior and exterior and how much we wanted to spend. 350 RX. We came in the dealership knowing what options we wanted, the specific colors for the interior and exterior and how much we wanted to spend... and Anthony made it happen! Our experience at the dealership was great while we waited during the transaction. Thank you Earnhardt and Anthony! More
by Holly
Employees Worked With
September 18, 2020
I had the pleasure of Earnhardt Lexus service. Another Lexus dealership told us that our Lexus needed a major repair. Josh Harris and one of the mechanics at Earnhardt Lexus told me that it was only a gas Lexus dealership told us that our Lexus needed a major repair. Josh Harris and one of the mechanics at Earnhardt Lexus told me that it was only a gasket needed to do the repair. Saving us thousands of dollars in repairs. Honestly and integrity goes a long way on our next service and future Lexus purchase. Thank you More
by Dennis Chilcote
Employees Worked With
Josh Harris
August 29, 2020
David Badder was excellent and I upgraded to 2018 in just 10 months and got a great deal..David is the best salesman I’ve ever worked with 10 months and got a great deal..David is the best salesman I’ve ever worked with More
by Wolfgang.wilbur
Employees Worked With
