Earnhardt Lexus
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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They waited until warranty expired to tell me My car has been serviced by Earnhardt since 2016 and Lexus issued a service advisory instead of a recall on melting door panels and dashboards. It wa My car has been serviced by Earnhardt since 2016 and Lexus issued a service advisory instead of a recall on melting door panels and dashboards. It was up to the dealer to notify customers about the issue and the warranty enhancement program to fix the issue. It wasn't until after it expired in May 2018 they tell me it will now cost $3,772 to repair instead of being free. It is unbelievable to me that a luxury brand like Lexus with a quality dealer would treat customers like this. We will never buy another Lexus where they will not honor obvious design flaws. Lexus has had two class action lawsuits dismissed by saying they would fix all cars with the issue but they never did contact customers or fix the cars. I hope we can get another class action lawsuit started where the court listed to customers instead of the lies from Lexus. More
Top Notch Service Tom Miller and the Earnhardt Lexus service team provides excellent, reliable service every time! And we drive all the way from Prescott because of it Tom Miller and the Earnhardt Lexus service team provides excellent, reliable service every time! And we drive all the way from Prescott because of it. More
Service and Maintenance Rick Johnson has taken care of my GX 470 since 2004 and I’ve always trusted him and his decisions for what is best for my vehicle. Rick Johnson has taken care of my GX 470 since 2004 and I’ve always trusted him and his decisions for what is best for my vehicle. More
First time here, Last time going anywhere else! Service was done on 8/7/19. First off, one of the nicest dealerships i have been to. Heather was amazing and attentive through the entire process. The Service was done on 8/7/19. First off, one of the nicest dealerships i have been to. Heather was amazing and attentive through the entire process. The paperwork and such was seamless. No excessive waiting. Highly recommend the dealership and Heather to anyone that needs service on their vehicle. More
Always great service Dudley has taken care of my car since 2012 and I’ve always trusted him and his decisions for what is best for my car. Dudley has taken care of my car since 2012 and I’ve always trusted him and his decisions for what is best for my car. More
Professional Customer Service Andrew Wilson and his team always makes me feel welcome and treats me and my family as valued customers. He goes over & above, Andrew is TOP NOTCH! Andrew Wilson and his team always makes me feel welcome and treats me and my family as valued customers. He goes over & above, Andrew is TOP NOTCH! More
New Car Check In The folks here are great! They make sure you are comfortable, keep you updated via text on progress and make you feel important and valued The folks here are great! They make sure you are comfortable, keep you updated via text on progress and make you feel important and valued More
Best sales experience you could ask for. We shop at Earnhardt Lexus because we always are treated with the utmost respect from Leo Suhargo. Earnhardt is not the closest Lexus dealership to o We shop at Earnhardt Lexus because we always are treated with the utmost respect from Leo Suhargo. Earnhardt is not the closest Lexus dealership to our home but believe me when I say, Leo is worth the drive. He gives you his undivided attention, works with you to make sure you are satisfied with the product and the price. We have purchased several Lexus' over the years and will continue to work with Leo for any future purchases. More
Perfect experience Andrew took care of my maintenance and gave me a free loaner for the time of service. I recommend the dealership team of Leo for sales and Andrew fo Andrew took care of my maintenance and gave me a free loaner for the time of service. I recommend the dealership team of Leo for sales and Andrew for service. More
certified ES350 This is a 5-star dealership. They are a dealer, so they are trying to sell some things they don't need, but they did everything they could to meet my This is a 5-star dealership. They are a dealer, so they are trying to sell some things they don't need, but they did everything they could to meet my needs and address my concerns. The company is professional all the way around, and David Bader was always helpful and pleasant to work with. I don't think I'll need another dealer going forward. More