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Earnhardt Lexus

Phoenix, AZ

5.0
602 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 602 reviews

May 10, 2024

What matters to me the most is: Excellent Service! Great customer experience all around. 100%. Top notch. More

by cynthia.valley6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Earnhardt Lexus responded

Hi Cynthia, thank you so much for taking the time to share your feedback! We are thrilled to hear that you had an excellent service experience with us. Providing top-notch customer service is always our priority, and we are glad to have met your expectations. Thank you for choosing us! Regards, Bull Earnhardt Owner bull@earnhardt.com

May 09, 2024

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Earnhardt Lexus responded

Hi Jim, thank you for taking the time to share your positive experience with us! We love that you received excellent service from Rick and that everything was completed to your satisfaction. We appreciate your kind words and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

May 08, 2024

I have been coming here for a few years now to get regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is alwa More

by Hammonbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Earnhardt Lexus responded

Hi Hammonbennett, thank you for sharing your positive experience with us at Earnhardt Lexus! We're thrilled to hear that Lindsey was able to provide exceptional service and make your experience extraordinary. We appreciate your loyalty and look forward to continuing to provide top-notch service for your GX. Regards, Bull Earnhardt Owner bull@earnhardt.com

May 05, 2024

I purchased a used vehicle from Anthony, and had a fantastic experience. I appreciate the transparency both from Anthony and the dealership especially around clear, up-front pricing. Being able to tho More

by PorscheTax
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Zolnierczyk
May 06, 2024 -

Earnhardt Lexus responded

Hi PorscheTax, thank you for sharing your positive experience with us! Providing a transparent and stress-free environment is important to us and we're proud of Anthony for delivering. We appreciate your feedback and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

May 05, 2024

The Sales Team (Anthony Tomasello & Dan Zolnierczyk) went above and beyond to locate the vehicle we were looking for and procure it for us. More

by Jkhammelev
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Zolnierczyk
May 06, 2024 -

Earnhardt Lexus responded

Jkhammelev, thank you for sharing your positive experience with Anthony and Dan. We're thrilled they exceeded your expectations and helped you find the vehicle you were looking for. We appreciate your feedback and hope to see you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 28, 2024

Service was excellent and Lindsey Pierson did a great Job always helpful. everybody is always helpful More

by bbaird4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Earnhardt Lexus responded

Thank you for the glowing review, bbaird4! We're thrilled to hear that Lindsey provided excellent service. We strive to provide top-notch customer service and are delighted that our team met your expectations. We appreciate your feedback and look forward to serving you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

April 26, 2024

They had a good inventory of certified cars and the pricing was both fair and reasonable and I walked out with the car I was looking for More

by Wtblackman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Pahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy in delivery
Apr 29, 2024 -

Earnhardt Lexus responded

Hi Wtblackman, thank you for sharing your experience with us! We are thrilled to hear that you found the perfect car in our inventory. We aim to provide excellent service to all our customers and we are glad we could meet your expectations. We appreciate your feedback! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 25, 2024

I always get great service at Earnhardt. They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and More

by ben944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Earnhardt Lexus responded

Hi Ben, thank you for the fantastic review! We're thrilled to hear you consistently receive great service at Earnhardt Lexus. Our team takes pride in addressing your concerns thoroughly and efficiently. It's our pleasure to assist you in finding the exact parts you need. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 21, 2024

Purchased a 2024 NX350h yesterday. Worked with Anthony. Just to clarify, I depend on reviews to purchase just about everything but have never written a review myself. I felt compelled More

by Kate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Earnhardt Lexus responded

Kate, thank you for sharing your wonderful experience with Anthony and the team! We're thrilled to hear that your car-buying process was stress-free and enjoyable. We appreciate your feedback and hope to see you again in the future. Feel free to reach out if you have any questions or need assistance. Regards, Bull Earnhardt Owner bull@earnhardt.com

April 21, 2024

We have a had a very good experience with the service at Earnhardt Lexus. The staff is courteous, attentive, have provided us with a fantastic service experience. More

by Pablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Earnhardt Lexus responded

Hi Pablo! Thank you for taking the time to share your positive experience with us at Earnhardt Lexus. We are thrilled to hear that our staff provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com