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Earnhardt Lexus

Phoenix, AZ

5.0
602 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 602 reviews

April 17, 2024

Who thought that car buying could be so enjoyable? Anthony was friendly, calming, knowledgeable, and overall a very nice man. I visited about 6 dealerships before stopping at Earnhardt Lexus- this i More

by Nori H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Kocsis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sunseri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Earnhardt Lexus responded

Nori, we are thrilled to hear about your positive experience with Anthony at Earnhardt Lexus! We strive to provide exceptional service and are delighted to have been the dealership that stood out to you. Thank you for choosing us! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 12, 2024

AMAZING! Highly Recommend! Anthony Tomasello made the transaction smooth and helped throughout the whole process. His knowledge and professionalism is top no More

by bethbeyer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Earnhardt Lexus responded

Beth, thank you for sharing your wonderful experience with us! We are thrilled to hear that Anthony and Mia provided top-notch service during your car buying journey. We appreciate your recommendation and look forward to assisting you with any future needs. Enjoy your new Lexus! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 12, 2024

Competent and considerate service. Was very pleased. Have been a customer of Earnhardt for several decades. More

by cjstegman
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Boekius
Apr 16, 2024 -

Earnhardt Lexus responded

Hi cjstegman, thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you have been satisfied with our service for several decades. If you ever need anything in the future, don't hesitate to reach out. Thank you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 08, 2024

Outstanding customer oriented service provided by our sales consultant Holly Holland and John Richwagen of the management department. After being a 12-year Infinity customer, this was my first experience More

by Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Richwagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Earnhardt Lexus responded

Hi Arnold, thank you for taking the time to share your experience with us! We are thrilled to hear that Holly and John provided exceptional service during your visit. It's wonderful to know that they were able to meet your needs and make your transition to Lexus a positive one. Welcome to the family! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 05, 2024

My wife and I just purchased our fifth-ever Lexus (this time a different model) from Earnhardt and as usual, the experience was terrific. I sometimes hear the horror stories about buying a car and wonder w More

by Ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam was very helpful explaining the electronic gadgetry
Apr 05, 2024 -

Ray responded

Thanks to everyone at Earnhardt Lexus as you guys are the absolute best. And that really ain’t no bull!!

Apr 08, 2024 -

Earnhardt Lexus responded

Ray, thank you so much for your glowing review of your experience with us! We are thrilled to hear that you and your wife had such a positive experience purchasing your new Lexus. We strive to provide a warm, friendly, and professional environment for all of our customers. Enjoy your new ride! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 03, 2024

Enjoy working with Rick. He's always on top of the service and available when needed. More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Earnhardt Lexus responded

Hi Sandi, thank you for sharing your positive experience with Rick! We appreciate your feedback and are thrilled to hear that he has been reliable and attentive to your needs. If you have any further comments or suggestions, please feel free to reach out. Thank you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 03, 2024

Excellent service from beginning to end. I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! S More

by Sschaeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Earnhardt Lexus responded

Thank you for sharing your experience, Sschaeffer! We're thrilled to hear that Michael provided you with excellent service and went above and beyond to accommodate your needs. We'll be sure to pass along your kind words to him. We appreciate your feedback and hope to serve you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 30, 2024

I met Leo through a former work associate, who rated Leo very highly from her Lexus purchase experience with Leo! I met with Leo at least four times as we worked through my selection of a Lexus model that More

by AZLNDYACHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Earnhardt Lexus responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great time working with Leo and that he was able to help you find the perfect Lexus model. We appreciate your kind words and look forward to assisting you with future purchases! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 25, 2024

Michael is an excellent service advisor. He takes the time to explain the service you need and he provides excellent customer service! More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Earnhardt Lexus responded

Thank you so much for taking the time to share your feedback! We are thrilled to hear that Michael provided you with excellent service and took the time to explain everything to you. We truly appreciate your kind words and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 24, 2024

Been going to Earnhardt Lexus to service my vehicles for the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get More

by Nk4597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Earnhardt Lexus responded

Hi Nick, thank you for your continued loyalty over the past 4 years. We're thrilled that you have consistently received top-notch service from our team. Your satisfaction is our top priority, and we appreciate you making the drive to see us. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

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