Earnhardt Lexus
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very professional experience. David Bader took us through a very pleasant experience buying our Lexus. No stress or pressure, just a very easy purchase process. Thank you David. David Bader took us through a very pleasant experience buying our Lexus. No stress or pressure, just a very easy purchase process. Thank you David. More
Service was was relatively fast. Service was relatively fast. The waiting areas were excellent as well. There were comfortable chairs great WiFi. My service adviser Dean Brenden was k Service was relatively fast. The waiting areas were excellent as well. There were comfortable chairs great WiFi. My service adviser Dean Brenden was knowledgeable and quite friendly. All in all it was a great experience. Mike Testani handles the sales and always does a great job. More
Arrived unexpectedly; service was immediate and excellent My battery failed unexpectedly; after getting a jump, headed straight to Earnhardt, where my service representative (Tom Miller) checked me in, arrang My battery failed unexpectedly; after getting a jump, headed straight to Earnhardt, where my service representative (Tom Miller) checked me in, arranged for a loaner and for other service to be performed, which I had not been available to take care of previously - as it turned out, I was entitled to a new battery, so only paid for the other service and got my car back, clean and ready to go, the next morning. Happy camper was I .. More
Andrew Wilson, Super Star Andrew Wilson is a real team player, coordinating all aspects of my auto repair, including a house call to jump start my car. He is knowledgeable in s Andrew Wilson is a real team player, coordinating all aspects of my auto repair, including a house call to jump start my car. He is knowledgeable in so many areas of his professional work. He is a pleasure to work with. More
Mike Testani Outstanding sales consultant - honest and very knowledgeable. He will continue to get my lease business. I have and will continue to recommend him to Outstanding sales consultant - honest and very knowledgeable. He will continue to get my lease business. I have and will continue to recommend him to friends. More
Always leave with a smile Andrew Wilson is the best! I am lucky to have him... car problems can be stressful, but he makes it a pleasant experience! Would never go elsewhere. Andrew Wilson is the best! I am lucky to have him... car problems can be stressful, but he makes it a pleasant experience! Would never go elsewhere. More
Consistent quality service Andrew Wilson, service consultant, always delivers A+ service and Earnhardt Lexus is a quality Lexus dealership that understands the importance of pro Andrew Wilson, service consultant, always delivers A+ service and Earnhardt Lexus is a quality Lexus dealership that understands the importance of providing consistent customer service. More
The BEST! I always know my service, both to our vehicles will always be accomplished in a timely, professional manner. With each and every detail attended to. I always know my service, both to our vehicles will always be accomplished in a timely, professional manner. With each and every detail attended to. Hats off to one and all at Earnhardt Lexus. More
always a great experience Thanks to Dean Brenden who always make it a painless experience. Love the new service Department and waiting area. My car has 175,000K and still going Thanks to Dean Brenden who always make it a painless experience. Love the new service Department and waiting area. My car has 175,000K and still going strong More
Extortion attempt Avoid this dealership. Here's my experience: I was looking for a particular car and located what I was looking for in San Diego. I contacted the local Avoid this dealership. Here's my experience: I was looking for a particular car and located what I was looking for in San Diego. I contacted the local dealerships to see if anyone had what I wanted close by, and ended up talking to someone at Earnhardt Lexus. They said they could get what I wanted and asked me to come in. It turned out that they had found the same car I was looking at in San Diego and planned to trade for it, but I didn't realize that initially. When I was there, they agreed to match the price of the San Diego dealer, and we even signed paperwork with a price. Once I did that, Tim Kocsis came out and said they could only sell it to me for $1000 more than they had already agreed to. I asked why I would pay him $1000 more for the same car when I could just buy it from the dealer in San Diego, and he leaned back, crossed his arms, and said smugly, "You can't buy it from them anymore. It's my car now. I just called them and traded for it." I told him I wouldn't pay any more than we had agreed on, and after he made a number of other condescending comments, I left the dealership. I called the San Diego dealer from the Earnhardt Lexus parking lot and bought "his car." He didn't win this battle (that car is sitting in my garage now), but after his extortion attempt, I won't go near this dealership and will warn anyone I know who is in the market for a Lexus. More