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Earnhardt Lexus

Phoenix, AZ

5.0
602 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 602 reviews

March 24, 2024

Richard Vasquez is our Service Consultant. He is GREAT‼️. He is always a couple of steps ahead of ant service issue on my 2022 RX and my 2005 SC430. He gives best in class service. I trust hi More

by waggoner333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Earnhardt Lexus responded

Thank you so much for your kind words, Waggoner333! We're thrilled to hear about the exceptional service you received from Richard. We'll be sure to pass along your feedback to him. Please don't hesitate to reach out if you have any further questions or need assistance. Regards, Bull Earnhardt Owner bull@earnhardt.com

March 17, 2024

Earnhardt has been around my whole life! I remember Tex bringing his bull to Hopi Elementary in the 70’s. I’ve known people from my childhood who worked for the Earnhardts, but this was my More

by AZRNauditor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Earnhardt Lexus responded

Hi AZRNauditor, thank you for sharing your positive experience with Anthony at Earnhardt Lexus! We’re thrilled to hear that you had a great car-buying experience with us. We appreciate your kind words and hope to see you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 14, 2024

Service Service Service No Excuses, No pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is d More

by Workingman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Earnhardt Lexus responded

We are thrilled to hear about your exceptional experience at Earnhardt Lexus! We strive to provide top-notch customer service and are delighted to have earned your loyalty. Trust is indeed paramount, and we are grateful for your trust in us. Thank you for choosing us as your dealership of choice! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 03, 2024

I was there this week for 6 months service visit. Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he pro More

by Shirley
Recommend Dealer
Yes
Employees Worked With
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Earnhardt Lexus responded

Shirley, thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Leo, Doug, and Richard provided you with outstanding customer service during your visit. We appreciate your kind words and look forward to welcoming you back in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 02, 2024

Always easy and Rick is great to work with. I love bringing my Lexus to Earnhard. They do a perfect job every time. More

by lynnpugzies
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Earnhardt Lexus responded

Hi Lynn, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you find our service easy and Rick to be great to work with. We appreciate your loyalty and look forward to continuing to provide you with top-notch service for your Lexus. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 28, 2024

Always great service. Tom’s been my service writer for over 20 years. Highly recommend. More

by jpanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Earnhardt Lexus responded

Hi jpanter! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Tom has provided you with great service for over 20 years. We truly appreciate your recommendation and look forward to serving you for years to come! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 23, 2024

Richard is efficient and professional. He respects me as a customer and I know he looks out for my best interest. That is important to me, that I trust my service advisor! More

by imchampn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Earnhardt Lexus responded

Hi imchampn, thank you for sharing your positive experience with Richard! We're thrilled to hear that he provided you with efficient and professional service. Building trust with our customers is a top priority for us, and we're glad to hear that Richard has earned your trust. We appreciate your feedback! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 16, 2024

We have enjoyed purchasing five new vehicles from Leo. He almost like family. I advise anyone looking to purchase a vehicle to see him. Thanks Leo. More

by Clay85259
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Earnhardt Lexus responded

Thank you for sharing your experience, Clay! We're thrilled to hear that Leo has provided exceptional service to you. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Feel free to reach out if you have any questions. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 16, 2024

Great service and facility. We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Earnhardt Lexus responded

Thank you for trusting us with your Lexus, Will! We look forward to keeping it running like new! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 12, 2024

A used electric Fiat at a Lexus dealership? Not their usual transaction, yet we were made to feel as if this was their most important sale of the day. From our initial internet contact with E More

by mercmadjwd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Minix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keali'i Hookano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Earnhardt Lexus responded

It's a team effort here and we're so happy to see our team worked hard to ensure you had the best car-buying experience possible and that you drove home happy. Welcome to the family and congrats on your new ride. Should you ever have any questions about anything, please don't hesitate to reach out. We're always here to help. Regards, Bull Earnhardt Owner bull@earnhardt.com

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