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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
271 Reviews

271 Reviews of Earnhardt Lexus - Service Center

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April 14, 2021

Rick Johnson is the best. He is always busy but always has time to make you feel like you are the most important person there. He is an exceptional employee and is the reason I use the dealership for al More

by okck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Perfect customer experience. Just what you expect from Lexus. Professional and Courteous. Exceeded expectations in all aspects of customer service. Highly Recommend to Lexus vehicle owners. More

by Notary Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

Tom Miller in the Service Department is outstanding! I have used him for the past seven years and I will continue to do so. x More

by bob.mariano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2020

TOM MILLER- have had Tom do my service work for many years for multiple vehicles and I will continue to rely on his reliable and knowledgeable service into the future. Recently, Tom supervised the overh More

by david e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Tom Miller best service, continuously for 13 yearsHighly Tom Miller best service, continuously for 13 years Highly recommend Lexus Quality, elegance and great service. Safety protocols in effect and di More

by Carol Gadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

THANKS 😀😀😀, very happy for you guys have done for my car, take good care of your customers it’s what we need from your service... More

by lethach999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
December 02, 2020

I have been going to Earnhardt Lexus for about a year now. I have never had better customer service anywhere else. Rick Johnson and the service team are always patient and knowledgeable with all things L More

by Greg O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Noone better to work with than service advisor Rick Johnson, he's the best! He is one of the reasons I won't go anywhere else. More

by Mary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Rick Johnson is a terrific and honest service advisor. He has been our advisor for about 9 years and have not had a problem. We will continue going here with our 2009 IS 250. More

by alanmulvaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

The service advisor is excellent. He knows exactly what my contract and is very knowledgeable. He’s polite, compassionate and has a positive attitude. His name is Andrew Wilson. More

by MS
Recommend Dealer
Yes
Employees Worked With
Angel Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wilson
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