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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
270 Reviews

271 Reviews of Earnhardt Lexus - Service Center

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January 15, 2019

Pleasant, friendly, and efficient. There are 3 Lexus dealerships in my area. I've had service at all 3. I will never return to one, have had OK service at another, but when I had servic More

by hatbox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Fiaschi, Josh Harris
January 10, 2019

Service department did an amazing job. The whole team was very responsive and flexible. Andrew Wilson was a resource of information and very customer oriented. Loaner cars were reserved for More

by mermaid18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
January 08, 2019

Great Service Rick Johnson once again showed the superior customer service I expect from Lexus and the reason they service all my vehicles for over 20 years. More

by RacerX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

The Best Dealership Hands Down Rick Johnson in the Service Dept is always excellent and very helpful. He always goes several steps above what is needed and makes me very happy! W More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bull Eanhardt, Mike Testani
January 01, 2019

Lexus 1s 250 sport (crafted) 45 thousand mile service. My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with t More

by JOE MORRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2018

They always give you that extra touch! Brought car in for 60k service and a full detail great service, car ready on time. Gave me a full detailed report. Also fixe a vin cover that came loo More

by Neonick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
December 11, 2018

Outstanding customer service I purchased my 2015 ES350 from Earnhardt Lexus and sales rep David Bader. David was excellent throughout the entire purchase process. He was very know More

by minnpatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wilson
November 21, 2018

Best Ever It has been my pleasure to have worked with Tom Miller for nearly 20 years now. I know I’m in the best of hands. My service experience has always been More

by OG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Testani
November 13, 2018

Pleased Customer This is my 2nd Lexus and I am happy to say that I love this one also! My service rep has been Tom Miller since purchasing my 1st Lexus. He is the be More

by lexusgal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2018

Service on my GS350 F-Sport After chatting online I was immediately called by Heather about my A/C issue. Heather was great and got me in first thing in the morning. Heather knew More

by Mike M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Fiaschi
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