Earnhardt Lexus - Service Center

Great Seevice - All the Time My 2006 Lexus GS300 - with somewhat over 165,000 miles - is the best car I’ve ever owned (including 3 Cadillacs and 2 Mercedes Benz.) My Lexus is as r My 2006 Lexus GS300 - with somewhat over 165,000 miles - is the best car I’ve ever owned (including 3 Cadillacs and 2 Mercedes Benz.) My Lexus is as road-worthy as the day I bought it. Two reasons: superb engineering and - at Earnhardt Lexus in Phoenix, AZ - the very Best Service Department I have ever experienced. More

Great service! I always bring my car here and I feel that I am treated fairly & that I am always in good hands. I highly recommend Earnhardt Lexus! I always bring my car here and I feel that I am treated fairly & that I am always in good hands. I highly recommend Earnhardt Lexus! More

Great Service Experience! The Service experience at Earnhardt is absolutely excellent! I received my reminders, the scheduling was easy, they offered a loaner car, (which I did The Service experience at Earnhardt is absolutely excellent! I received my reminders, the scheduling was easy, they offered a loaner car, (which I didn't need), and my routine service was completed quickly on a Saturday. It gives me so much reassurance to know that my Lexus is in good hands, and that I can confidently drive my car on long trips, worry-free. I am a lady who often travels alone, and I always know that I can trust the Service Department at Earnhardt! More

Love my Service Guy! Rick Johnson is why I own a Lexus! I am a long time repeat customer of Lexus having owned more than 6+ cars in my life. Most have been either my own or my family thru my recommendation I am a long time repeat customer of Lexus having owned more than 6+ cars in my life. Most have been either my own or my family thru my recommendation. Rick has always taken care of them and gives me the confidence my car will always be there when I need it! Yes the car itself it great but having a service guy like Rick gives me confidence I will always have a honest evaluation of my car needs. He is always efficient and responsive to my calls when I have a tight turn when I drop my car off,. Lexus rental car service allows me to go on working since my car is also my 2nd office. Lexus new shop on Camelback is very welcoming and its nice to see Mr. Tex Earnhardt in there on occasion. Bought my first Subaru from him many ,many moons ago and the guy still stands behind his high quality service! And that ain't No Bull! More

Exceptional Service Thank you Earnhardt Service Center for providing continuous outstanding customer service. I value your business. My overall experience has been positi Thank you Earnhardt Service Center for providing continuous outstanding customer service. I value your business. My overall experience has been positive! I truly appreciate the professionalism, courteousness and efficient work the service staff share especially my service advisor Andrew. He is sharp, informative and a great people person! Last week I brought my vehicle in for a routine oil change and a separate electrical issue. Andrew and his team quickly identified the problem and resolved it in a short amount of time. More

Great service! The service center is too notch and Dudley Harnum, my service advisor, is very knowledgeable and very good at what he does. Mwgen it comes to sales, The service center is too notch and Dudley Harnum, my service advisor, is very knowledgeable and very good at what he does. Mwgen it comes to sales, Leo Suhargo is the best sakes person I have ever found in my 50+ years of buying cars. More

Excellent Customer Service! I have a 5-star rating to Rick because every time I bring my car in he treats me with respect, and takes care of me like he would his family. I trust I have a 5-star rating to Rick because every time I bring my car in he treats me with respect, and takes care of me like he would his family. I trust Earnhardt Lexus and could go to another closer dealer but I come back to the guys who I know and who take care of me. More

Excellent Customer Service Andrew is excellent every time I come in. He always accommodates my need for a loaner vehicle. I have the option to use another dealership closer to m Andrew is excellent every time I come in. He always accommodates my need for a loaner vehicle. I have the option to use another dealership closer to my house but will gladly drive an hour out of my way for the customer service he provides. They take excellent care of my vehicle and provide service in a timely manner. More

Service We purchased our certified 2014 Lexus RX350 from Earnhardt Lexus over a year ago. The purchase negotiation was a little rocky but once that was over We purchased our certified 2014 Lexus RX350 from Earnhardt Lexus over a year ago. The purchase negotiation was a little rocky but once that was over and working with Andrew in service it's been all good. You buy a Lexus for one reason, customer service, and Andrew does it all. Even when I send my son down for some issue with his 2003 Lexus RX300, Andrew treats him like gold. We are still a pretty new customer with Earnhardt but I can't imagine going anywhere else. Don Coppinger More

Great Service We have been a customer of Earnhardt Lexus for more than 10 years. Their service department is always great and our advisor, Dudley Barnum is excellen We have been a customer of Earnhardt Lexus for more than 10 years. Their service department is always great and our advisor, Dudley Barnum is excellent. This time they went even further. We had a broken windshield and they handled the entire replacement. We are always treated like family. More