EchoPark Automotive Dallas

“Well I don’t even know where to begin the customer service what that impressive! I actually work for another dealership and ended shopping driversselect because I heard a lot of good things about you service what that impressive! I actually work for another dealership and ended shopping driversselect because I heard a lot of good things about you guys and competitive prices and ended up pleasantly surprised. I was so happy with how different you guys were with so many things. I love that I didn’t have a bunch of salespeople run outside to me and pressure to buy a car. You guys made me feel so welcomed as soon as I walked in I was greeted and the place looked so nice and very clean and the best part was everyone there had a big smile. You can really tell you guys have a lot of fun helping people. I sat with Kelvin and Abrams and I never felt like they wanted to sell me the car they wanted me to buy, they wanted to get me the car I wanted to buy with no pressure. Anything I asked for they got and answered all my questions. Let me tell you something, that was the best tag team I’d ever seen, and the best part was… THEY BEAT THE DEALERSHIP I WORK FOR’S PRICE!!! KEEP DOING WHAT YOU GUYS DO! I’LL DEFINITELY COME BACK AND BUY ANOTHER CAR!” More

A few years ago from Drivers Select. I was in the market for a newer car at the time I was driving a 1999 Mitsubishi Galant. The sales guy just went on to check my credit and find me a car that I "qualified for a newer car at the time I was driving a 1999 Mitsubishi Galant. The sales guy just went on to check my credit and find me a car that I "qualified" for. Never gave me a price, never would give me a price or a choice, they kept the keys to my car and kept me longer than what I was really wanting to spend. I had to go to work, I was made late so much that I had to take vacation time just because they took forever. I was there early in the morning and didnt leave until the evening. The car that was forced on me, like a moron, was a 2005 Chevy Impala, it was dirty on the inside. They said this was the only car I could choose from, yet there all kinds of others and they never gave me a price until signing after I asked and asked, the salesman just avoided the subject. The sales manager got involved after me waiting and waiting to sign after the fact that I felt like I was being railroaded into something I really didnt want bu they felt I needed to get off their hands. So I get a dirty car and almost empty tank of gas, never test drove the car. I then signed the papers on the loan like a moron(which I knew better)but then I was stuck with a car that was no where near what the price ended up being and what is was worth. The first day I drove it blew a tire which they would not replace, so I had to buy new tires, then after 6-8 onths the instrument cluster went bad. I later found out that the value of the car was only a quarter of what the loan amount was. I ended up letting the car go back after about 1 to 2 years because it was a worthless piece of crap. I will never ever tell anyone that I know to buy anything from Drivers Select. They pressure people that are in need of a car into something they dont want but into something they are trying to get rid of. More

I was a very naive car buyer and I was looking for a mazda 3. I had been talking to Jim over several days and he talked me into a mazda 6. I really wanted the car, but I had not seen it in person. Ji mazda 3. I had been talking to Jim over several days and he talked me into a mazda 6. I really wanted the car, but I had not seen it in person. Jim said the car was on another lot, but if I signed for the car he'd take me to see it. So like an idiot, I signed for the car before I ever even saw it in person. When I didn't like the car in person it was too late. They kept my trade in and I was stuck with the mazda 6. I felt like a complete moron, and they took advantage of my ignorance and my situation. More

Avoid this place. It is run by a bunch of thugs. They refuse to talk price or even let you test drive a car till AFTER you go through their financing. I have a excellent credit score and my own financing refuse to talk price or even let you test drive a car till AFTER you go through their financing. I have a excellent credit score and my own financing arranged. They did not care. They ran my credit without my permission. A few days after I left I got a follow up call, I told them I thought their service sucked. A few days after that the salesman called my and stated yelling at me for giving him poor feedbak to their customer care center. Avoid this place. They treat you like you are a criminal! More