Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
EchoPark Automotive Dallas - Service Center
Dallas, TX
17 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
17 Reviews of EchoPark Automotive Dallas - Service Center
Sort by
December 03, 2024
Well for me this was an awesome experience. Discussing options with Mark today was very insightful. Mark is the right guy to talk to hands down !!!! Driving off the lot today. Discussing options with Mark today was very insightful. Mark is the right guy to talk to hands down !!!! Driving off the lot today. More
by Christian Ross
Employees Worked With
November 03, 2024
Thank you for your service! You were patient and very helpful. You helped me get a new car at a very great price and low interest. Thank you! You did amazing!!! You were patient and very helpful. You helped me get a new car at a very great price and low interest. Thank you! You did amazing!!! More
by lariosandmiranda@gmail.com
Employees Worked With
July 27, 2024
The dealership got me into my new used car within a few hours running like new I was able to get a sunroof like I've been wanting! Excellent customer service my salesperson was Mark! hours running like new I was able to get a sunroof like I've been wanting! Excellent customer service my salesperson was Mark! More
by tytianna
April 20, 2024
Josh helped me out resetting my settings after an oil change, he was quick and efficient! Excellent service change, he was quick and efficient! Excellent service More
by Ag_garcia_
January 09, 2024
AJ in service took great care of me. I purchased a vehicle from this EchoPark location and then soon after was encountering some issues with the vehicle. I called the dealership back an I purchased a vehicle from this EchoPark location and then soon after was encountering some issues with the vehicle. I called the dealership back and AJ responded and assisted me in the process of getting what went wrong dealt with, taking it upon himself to find creative ways to accommodate me. Great customer service and overall great experience. More
by guest_user-395648
Employees Worked With
Antione Burgess (AJ)
December 24, 2023
Echo Park went above and beyond in customer service with my Lexus ES300h 2022 purchase and repair work this last week. Apparently, the car I purchased had an after market bumper placed on it that was not in my Lexus ES300h 2022 purchase and repair work this last week. Apparently, the car I purchased had an after market bumper placed on it that was not installed correctly, when a sensor popped out Park Place refused warranty service citing it was not installed correctly. I called echo park and asked them what could be done.. AJ stepped up and said he would make it right and he did!!! I had to get home for the holidays and needed my car fixed fast. AJ got my car back up to standard and washed and detailed it super nice! I would be remiss if I do not give a shout out to Lilia Galindo my original sales rep that helped coordinate the repairs and help sell me the challenger I purchased for my son this year too! Echo park is amazing! This is how car purchases should be! I live echo park! More
by dianabransonpmp
December 07, 2023
Wasn’t rushing or pushing me to buy right away! I definitely recommend and would buy another car from him!! Was the best I definitely recommend and would buy another car from him!! Was the best More
by victoriamperez17
Employees Worked With
November 22, 2023
Mark was awesome and amazing. He was very helpful and made my buying day easier. Great experience and Highly recommend. He was very helpful and made my buying day easier. Great experience and Highly recommend. More
by Tu Nguyen
Employees Worked With
October 28, 2023
Clean, everyone respectful, great customer service, Mark was awesome. Nice vehicles, I will be back was awesome. Nice vehicles, I will be back More
by sontus.caraway82
Employees Worked With
August 08, 2023
I set an appointment and knew exactly what I wanted, had to wait 30 minutes for her to tell me that they don’t have the keys to the car. And she had told me “you don’t even plan to buy the car” because I ha to wait 30 minutes for her to tell me that they don’t have the keys to the car. And she had told me “you don’t even plan to buy the car” because I had told her that I don’t plan on buying a car on the day of. More
by itofu23
Employees Worked With
