EchoPark Automotive Thornton

This new car is the third I have bought from Echo Park, always great cars and an overall great experience. Jared was great today and went above and beyond helping me through my process. Very pleased and I always great cars and an overall great experience. Jared was great today and went above and beyond helping me through my process. Very pleased and I greatly appreciate it! More

Salesman was working with another person at the same time while 20 other sales people just stood around doing nothing. Took over 5 hrs after I agreed on price. Had to tell salesman 4 different times i didnt while 20 other sales people just stood around doing nothing. Took over 5 hrs after I agreed on price. Had to tell salesman 4 different times i didnt want the extra crap they were trying to sell me. No drinks or anything available in lobby while i sat there for over an hr sometimes with nobody coming to talk to me. Should have got up and left but they had the keys to my car so I was a hostage. Incredibly frustrating experience all around. Salesman tossed seemed annoyed that I wouldnt buy his extra crap and I honestly felt like he was making me wait around to punish me for it. Laughably bad customer service. Horrible experience all around. More

Great service, took care of us as best of they could. Overall good environment I really would Recommend Ryan! Overall good environment I really would Recommend Ryan! More

Great buying experience. 5 star. Poor after sale service. SUV had a nail in tire and was flat the first morning I had it. Reported to EdgePark with no follow-up on $364 bill 5 star. Poor after sale service. SUV had a nail in tire and was flat the first morning I had it. Reported to EdgePark with no follow-up on $364 bill to fix tire. No stars. More

Overall experience with the sales associate was great. He was knowledgeable about various products and brands. He was able to explain anything we had questions about and if he didn’t know, he would go ask He was knowledgeable about various products and brands. He was able to explain anything we had questions about and if he didn’t know, he would go ask. Start to finish the deal took 2 week, mostly on our end and inventory searching for the right vehicle for us. This never cause Donny to stop responding and being helpful. Many thanks to Donny for dealing with me in the sales haggle side, and taking care of my mom. More

Jared was very helpful in finding my next car. When I arrived a week prior I was looking into some ideas. He was able to accommodate my ability to look for a vehicle that I was looking at. When I When I arrived a week prior I was looking into some ideas. He was able to accommodate my ability to look for a vehicle that I was looking at. When I left he was not pushy or overzealous. When I returned to see him when I was ready to purchase he assisted me with what I needed to do. Thank you again. More

Great Anthony and Julio. . they help me with the process.. everything clear with the car. . they help me with the process.. everything clear with the car. More

Great service, easy process, best prices by a long shot, no hassles, no haggle, you know up front without all the games of all other dealerships. Outperforms others by a long shot! no hassles, no haggle, you know up front without all the games of all other dealerships. Outperforms others by a long shot! More

Professional, nice agents, punctual and great service . Professional customer service and phone calls or text were in prompted time returned Professional customer service and phone calls or text were in prompted time returned More

Anthony was great to work with. He was very helpful, professional and straightforward. Was an extreme help with getting the vehicle we wanted with no rush or pressure to do anythi He was very helpful, professional and straightforward. Was an extreme help with getting the vehicle we wanted with no rush or pressure to do anything. More