EchoPark Automotive Thornton

Third purchase from this dealership. Service this time was excellent. This included Ruby who handled my transaction and the manager. Was in and out in less than two hours. was excellent. This included Ruby who handled my transaction and the manager. Was in and out in less than two hours. More

Very nice and friendly staff Sarah was amazing at helping me with all of my questions and very thankful I got her as my sales representative just amazing service. me with all of my questions and very thankful I got her as my sales representative just amazing service. More

My sales experience was very good with EricAfter the My sales experience was very good with Eric After the sale, my Lexus had some TPMS issues. Their service department had trouble fixing it. After s My sales experience was very good with Eric After the sale, my Lexus had some TPMS issues. Their service department had trouble fixing it. After several attempts they allowed me to take my car to the Lexus dealership. The problem was fixed and Echopark promptly reimbursed me for the expense. A special thanks to Sonia Ramos for getting this done! More

My sales rep was extremely helpful and considerate, he respected all my opinions and all the opinions of the people in my party. I love the car that he was able to help me get respected all my opinions and all the opinions of the people in my party. I love the car that he was able to help me get More

We purchased our vehicle on October 27, 2020 and worked with a gentleman named Armando. He was friendly, courteous and overall very efficient! I would definitely recommend working with him. A couple weeks with a gentleman named Armando. He was friendly, courteous and overall very efficient! I would definitely recommend working with him. A couple weeks earlier we worked with a salesman named Zack, he was completely rude and unprofessional. More

We had a wonderful experience at your dealership. The customer service was amazing. We were there for only an hour and a half including our test drive. It was great not to be hassled about price or not b customer service was amazing. We were there for only an hour and a half including our test drive. It was great not to be hassled about price or not buying extra warranties. Though the car we planned to see had already sold, Sam lined us up with an even better deal. I highly recommend EchoPark Automotive Thornton. More

They deliver what they promise. Lightly used vehicles at a discount and a huge inventory. My guide was patient and determined to help me find the right vehicle.. I have already shared my great experience wi a discount and a huge inventory. My guide was patient and determined to help me find the right vehicle.. I have already shared my great experience with others. More

I was pleasantly surprised at how easy it is to buy a vehicle at Echo Park. The vehicle selection was overwhelming. My salesman, Armando Miranda, was pleasant and easy to work with. I purchased a 2017 Fo vehicle at Echo Park. The vehicle selection was overwhelming. My salesman, Armando Miranda, was pleasant and easy to work with. I purchased a 2017 Ford F-150 pickup truck with 36k miles on it. I am very satisfied with my purchase and I would recommend Echo Park. More

Had really good customer service. The staff we worked with was very helpful and nice. I am in love with my car I got from them. with was very helpful and nice. I am in love with my car I got from them. More

I have a lot to say about this place. I will never be going back to echo park. They say you have a great experience with a business you tell a few people about it maybe because that’s what a consumer exp going back to echo park. They say you have a great experience with a business you tell a few people about it maybe because that’s what a consumer expects but when a customer has a horrible experience with a company they tell everyone and that’s exactly what I did. Word of mouth is a lot. I wish you management was better because they are awful they do not follow through with anything they say they will do. It’s embarrassing because when I go to the service department she. The manager tells me they’re expecting me and we’ll take of you and when you get there they have no idea and can’t even see you. I had a be that”Karen”. This email leaves a number to call we’ll guess what you’ll call it leave numerous messages polite messages and never getting a return call. Ever. It’s not until you walk into the building that someone address you. More