Elite Motors
Waukegan, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Friendly and very professional Our experience was very professional. From when we walked in too when we drove away. The staff was helpful, knowledgeable, organized,and very professi Our experience was very professional. From when we walked in too when we drove away. The staff was helpful, knowledgeable, organized,and very professional. Our salesman Walter S. was beyond helpful. He took care of all our needs, went above and beyond too make sure we were satisfied with our purchase. I would recommend Elite Motors too anyone who's in a pickle. Lol. Thanks too all the staff and managers for their help and support. Thank you, Michael wisneski and Diane Nardella More
Not bad Great service and financing was fast and easy. Only bad thing is that cars could be detailed a little better. Like the customer service Saturday Great service and financing was fast and easy. Only bad thing is that cars could be detailed a little better. Like the customer service Saturday More
great car great price. good experience an elite motors i would recommend this dealership to anyone looking to buy a used car in the waukegan area car great price. good experience an elite motors i would recommend this dealership to anyone looking to buy a used car in the waukegan area More
Walter Sibley.....Great guy!! Walter Sibley_ I am looking for a used car for my son and your salesman with good customer service, very nice, knowledgeable, going that extra mile Walter Sibley_ I am looking for a used car for my son and your salesman with good customer service, very nice, knowledgeable, going that extra mile to explain things to me. Kudos to you Mr. Sibley.. : ) More
Second car purchased from Elite Chris assisted me both times I purchased from Elite Motors. No pressure sales and it was an overall easy process. Already recommended him to friends! Chris assisted me both times I purchased from Elite Motors. No pressure sales and it was an overall easy process. Already recommended him to friends! More
Great customer service Christian, Scott, and Anthony were very helpful and helped me and my daughter. It was my daughter's first car and we would not have ever thought that Christian, Scott, and Anthony were very helpful and helped me and my daughter. It was my daughter's first car and we would not have ever thought that these three great young men would be so helpful. Thankyou ever so much you guys definitely get a 10 rating. More
I love My Escape Rick was AWESOME! He got Me a great deal on a beautiful 2015 Ford Escape. Thanks Rick and Elite Motors! I will be referring My friends and family Rick was AWESOME! He got Me a great deal on a beautiful 2015 Ford Escape. Thanks Rick and Elite Motors! I will be referring My friends and family More
2013 Ford Edge Sport Even though the vehicle was at your dealership for at least 4 months the salesman would not go down in price even $300 which i was disappointed in. T Even though the vehicle was at your dealership for at least 4 months the salesman would not go down in price even $300 which i was disappointed in. There were a few dings and scratches that were not shown on any of the pics or were we told about. That was a little irritating as well. The time spent at the dealership was took about 3 times as long as expected. Overall we like the vehicle so far. And our salesman Jorgen Parend was really nice and so was the finance manager. Also thanks for the pickles! More
Matilda Comes Back - Lemons Sold Here ** Buyers BEWARE ** I hate to start any review with this cliche, but I couldn't be more serious about this review. If you want a lemon car and a hig ** Buyers BEWARE ** I hate to start any review with this cliche, but I couldn't be more serious about this review. If you want a lemon car and a high interest rate, then come here. If you want empty promises and no one to answer your call AFTER you buy a car, then come here. We bought a vehicle from Elite which initially seemed like a great deal. It took about 8 hours to get the paperwork, which seemed a bit long but we liked the vehicle so we waited it out. We were pushed to only drive one vehicle and we noticed a few issues we were promised they would get taken care of. In fact, 9 months later there are STILL things on our "promise note" that are NOT completed!! They asked us to bring the vehicle 2 weeks later and then wouldn't refund us for the rental we had to get for THEM to fix the issues. The people seem super friendly, but of course they are trying to sell cars. They are trying to make money. ANYTHING to get you in the car and drive away. I have sent messages and made several phone calls to my salesman and the main line with not even 1 call back. Not even a "sorry we can't help you with that." I KNOW they are ignoring me. The shotty coverup paint job they did is completely chipped and peeling, and now my 2016 - $30,000 vehicle looks like complete crap. Look at other recent reviews that have been updated - they sell lemons. It's like the movie Matilda - cover it up and sell it. Don't buy a car from here unless you are very desperate. I will never go back. More
5 Star Dealer What a fine experience. Great staff pleasant and willing to assist. Salesman very professional. Great prices and great vehicles! Worth the drive from What a fine experience. Great staff pleasant and willing to assist. Salesman very professional. Great prices and great vehicles! Worth the drive from Milwaukee. Would recommend to others! Glad I chose Elite motors. More