Englewood Ford

I had a great experience when I purchased my new truck. Dave and John treated me as a VIP. Thank you guys! Dave and John treated me as a VIP. Thank you guys! More

Thank you for a smooth process. Everything went as expected and the dealership went above and beyond. Everything went as expected and the dealership went above and beyond. More

I felt I was misled on what the truck was capable of. I told him I wanted the power bill so I can run my house in case of emergency not realizing that it would run around $4000 to put the needed equipmen I told him I wanted the power bill so I can run my house in case of emergency not realizing that it would run around $4000 to put the needed equipment in to only run six outlets Here in Florida. We have a lot of storms the trucks not capable Of what I thought and told it could do More

Even though I did not have an appointment, the service was excellent and the service advisor was very helpful and professional. was excellent and the service advisor was very helpful and professional. More

This service center is the absolute best in the area! Won't go anywhere else for service! Won't go anywhere else for service! More

Good price. Fair Value, Fixed last minute issue and delivered as promised. Derrick took good care of us. Fair Value, Fixed last minute issue and delivered as promised. Derrick took good care of us. More

The staff were very good at alerting us to what the problem was and the repairs done quickly. problem was and the repairs done quickly. More

Englewood was responsive, forthright, and professional. Another dealership wasted our time to look at a car they quoted that was gone from the lot when we got there. Englewood had a similar car for our t Another dealership wasted our time to look at a car they quoted that was gone from the lot when we got there. Englewood had a similar car for our test drive and then found the exact car we wanted on the Florida east coast. Outstanding sales representative Brody Hill was a pleasure to work with and quickly responded to every question and request. Although the sales and transaction process by this dealer was 5 stars, our overall rating of the dealership is four stars because of the financing side. The best offer was 7.5 percent when we were able to get 4.5 percent from our credit union. Unfortunately, we were asked for an additional $1000 over the agreed upon price of the car because we used our credit union for the loan. Due to the scarcity of the exact car we wanted (Escape PHEV in a certain color) and pending new car price increases, we accepted the additional $1000. For the financial and business transaction process, the dealer financial representative was condescending, bullying, and dismissive and was the most unpleasant person we have dealt with over many car transactions over the years. After we settled on price, the dealer fees were typical of other dealers in the area. Do factor the fees into your buying decision and the price you negotiate. More

Mark is a true professional when it comes to automobile sales. Explaining evert feature of the Mustang Dark Horse prior to departure from the dealership. I enjoyed Mark's method of selling a car and he, sales. Explaining evert feature of the Mustang Dark Horse prior to departure from the dealership. I enjoyed Mark's method of selling a car and he, along with the Dealership Owner, made the process painless and, well, almost FUN. Thanks Mark, for everything. You're the best!!! More

Made appointment 2 weeks ahead and they left my truck sit without doing anything…sad without doing anything…sad More