Flemington BMW

I had an outstanding experience at Flemington BMW. Byron and Tom worked on the deal for 2 months in order to find me the best deal for the price range I was in. They were efficient, thorough, kind, helpful, and Tom worked on the deal for 2 months in order to find me the best deal for the price range I was in. They were efficient, thorough, kind, helpful, and professional through the entire process. I particularly appreciated the excellent communication and interest they took in finding me exactly what I needed. More

This being my 36th car purchase, I can honestly say that Jan Michael Blakley and Cindy Hughes raise the bar high and go way above and beyond with total customer satisfaction. They will be the first I call Jan Michael Blakley and Cindy Hughes raise the bar high and go way above and beyond with total customer satisfaction. They will be the first I call for my next purchase, and won’t hesitate for a second to jump on a plane again to pick it up. They took a very nerve racking internet sale and made it more comfortable than if I were there in person….even as picky as I am and very high expectations. A sincere thanks again to both of them and to Flemington BMW! More

i went to flemington bmw because of a vehicle i saw online 3 weeks ago. i met with scott smith who i went out on a test drive with. he was very knowledgeable even though i already knew what i wanted. w online 3 weeks ago. i met with scott smith who i went out on a test drive with. he was very knowledgeable even though i already knew what i wanted. we kept in contact throughout the time till i decided to buy the vehicle and picked it up last night from them. howard fromm went over finacing with me and cliff lubin went over some additional packages i would need. overall my experience was pleasant with scott smith. for me to come all the way out from long islnad a second time says alot because of his followup and me feeling comfortable with scott. he wasnt pushy which is what i liked about him cause i am a real estate broker and also in sales. i would definitely receommedn him to my clients More

This rating is long overdue. I have been doing business with Flemington BMW since 2002 and have purchased or lease three X5’s and one X3 that my daughter had purchased. The sales team lead by Ed Kiley, St with Flemington BMW since 2002 and have purchased or lease three X5’s and one X3 that my daughter had purchased. The sales team lead by Ed Kiley, Steve D’Argenio, Scott Smith, Tom Terrill and Howard Fromm are great. Flemington BMW has a family oriented atmosphere with very friendly helpful and genuinely nice people. I have dealt with Tom Terrill who is the quintessential sales person that spent the time to go over every detail when we pick up our new X5’s and worked closely with Steve D’Argenio and Ed Kiley to get me the best deals on all my X5’s. When my daughter was looking for a CPO X3, Scott Smith actually took the X3 home for the weekend so my daughter who works on Saturday could test drive the car on Sunday. Scott Smith took care of my daughter’s first buying experience as if she was his daughter. From one Dad to another thank you Scott! However after the sale, I deal with probably the best Service Advisor who is Bill Wiedmuller. Bill always makes it easy to get my X5 in for maintenance and will even pick up my X5, drop off a loaner and then drop off my X5 after the maintenance is complete perfectly as usual. My BMW always come back to me spotless. Bill Wiedmuller sets the bar for high quality customer service! I appreciate the entire Flemington BMW’s efforts in making the purchasing and servicing a pleasure. Thank you More

I just bought my second BMW from this dealership. I've visited four BMW dealerships and this one is best bar none. The facility is clean, well maintained, neat and tidy. It reflects the quality of the p visited four BMW dealerships and this one is best bar none. The facility is clean, well maintained, neat and tidy. It reflects the quality of the product they're selling. Their staff is attentive, friendly, knowledgeable and service oriented. I generally don't like sales people, but these guys seemed more like advisors. There was no heavy push. As far as service goes, the dealership is top of the line. They're prompt in contacting you with diagnostic reports, they're clean, they deliver the vehicles back on time. There's no bait and switch once they start working on your vehicle. I value that level of trust. Sometimes I can be grouchy and not very pleasant to deal with when faced with car troubles and the guys there let it roll right off of them, remain pleasant and cheerful regardless. They're a great team, they're proud of their product and the enthusiasm is reassuring. I have and will continue to recommend them. And I'm very hard to please. More

I commend to you Scott Smith. mr. Smith exhibits I commend to you Scott Smith. mr. Smith exhibits characteristics including: -unyielding belief in the dealership and the BMW brand -sense of humor I commend to you Scott Smith. mr. Smith exhibits characteristics including: -unyielding belief in the dealership and the BMW brand -sense of humor -ability to build rapport -ability to promote oneself -reliability and dependability -passion and desire to be the best -energetic presentation skills -selling for the love of helping others get what they want -positive attitude and enthusiasm He took a photo of us in front of our new 2012 BMWxi 5-series sedan, a nice touch which we appreciated. On this dark, rainy evening he stayed well past closing time to teach us some of the operational details of the vehicle and asked us to call him when we arrived home safely. It is a privilege to know him. In addition, Howard Fromm, Business Manager, provided us with excellent service. J. Scourfield, Yardley, PA More

Scott Smith was the consummate professional, he listened to all my questions and concerns and made sure he satisfied all my needs. From financing and registration concerns, to numerous options available to to all my questions and concerns and made sure he satisfied all my needs. From financing and registration concerns, to numerous options available to me. By the time I arrived at the dealership he had all of my paperwork ready to go and systematically took me through everything I needed to know about. Afterwards he took me out to the car, took special care in going over all the features and operations of the car, he even set up my phone and satellite radio while I was leaving the store. An amazing experience, the best I've ever had obtaining a new car. The finance manager Howard was also very professional and informative during the process. I feel like any questions or concern I may have moving forward, Scott will be there to satisfy for me. Great job, great experience. More

I have recently been forced to replace an older BMW 5 series with a newer model. My wife and I went into the Flemington dealership and met with Scott J. Smith and he took his time identifying models that series with a newer model. My wife and I went into the Flemington dealership and met with Scott J. Smith and he took his time identifying models that worked based on what we are looking for. He did not use the typical high pressure tactic, taking his time and not forcing us into running for the door. I have used this dealership for many years on the service side and they go out of their way to ensure a great experience. I highly recommend this dealership. More

I just surprised my wife with a new 5-series! Scott was a pleasure to work with and found the exact car I wanted at the price I wanted to pay. He is honest, straightforward, and friendly. He is super respon pleasure to work with and found the exact car I wanted at the price I wanted to pay. He is honest, straightforward, and friendly. He is super responsive via email and phone. Scott's clarity and no-pressure communication helped me make make an informed decision. He broke down all costs, option packages, etc. so that I could see the detail and ask questions. I can truly say this is the best car purchase experience I've ever had. He even gave me a big red bow to put on the car so my wife would be truly surprised (which she was!) More

My entire car buying experience at Flemington BMW was as pleasurable as it was thorough, informative, and easy! I felt very comfortable and at ease throughout the entire process. Scott Smith could not have pleasurable as it was thorough, informative, and easy! I felt very comfortable and at ease throughout the entire process. Scott Smith could not have been nicer and more accommodating in a very down to earth, yet professional way, in every way. From the first phone call through picking up my car, everything was as pleasant as could be! Both Rebecca (Becky) and Howard were pleasant and accommodating as well with regard to maintenance programs and the finance portion of the process. The facility is state of the art, and I was very impressed with the design and pristine nature of the entire faciltiy, from the showroom to the service area and the garage areas. All in all, it was a wonderful experience, and I look forward to dealing with Flemington BMW through the ownership of my gorgeous 328XI! More