Flemington BMW

I was extremely pleased with all aspects of my sales transaction, but especially with my client advisor. Gerry Vaughan is extremely knowledgeable about the product he is selling, and more importantly, transaction, but especially with my client advisor. Gerry Vaughan is extremely knowledgeable about the product he is selling, and more importantly, able to communicate that knowledge to others. He extends his assistance beyond the showroom and has made us feel that we are more than just customers. This is the second time we have purchased a BMW from Gerry and each time, we have been very pleased. More

I decided to get rid of my Jeep and try a BMW. I am very glad I did. Everyone at the dealership was courteous and helpful, making the buying experience very easy and painless. I would recommend Rick to my f glad I did. Everyone at the dealership was courteous and helpful, making the buying experience very easy and painless. I would recommend Rick to my friends and family. More

Service was excellent. My Client Advisor (Rick Buscavage) was fantastic. I HATE buying cars, and he made the process as painless as possible. He was very low key, but very interested in making Buscavage) was fantastic. I HATE buying cars, and he made the process as painless as possible. He was very low key, but very interested in making sure I was satisfied. He got me a very fair price for my trade, as well as on my new car. I would highly recommend Rick to anyone interested in buying a BMW. If I had an "complaints" about the process, it would be have to do with the tires that come with the car. It is great that they allow you to drive up to 50 (or is it 100?) miles if you get a flat. But the downside is that the tires cannot be repaired at all (even with just a small hole) and most be replaced entirely. At $300 - $400 a tire. On top of that, the tire walls are designed in such a way that, if you do blow (say by hitting a pothole), there is apparently a much higher risk that the tire wall will damage the wheel rim as well -- costing hundreds more to replace. So, of course, here comes BMW to the rescue with an additional tire-specific warranty that allows you to match the term of your CPO (at a cost of well into the four figures). My complaint is that you only learn about all of this at the very end --after you go through the process of negotiating the price for your car and the trade in, as well as working out all of the financing terms -- when you are taking delivery of the car. And, unlike all of the other potential add on options (extended service plan, dent less repair option, etc.) that are available, BMW forces you to buy this add on warranty on the spot before you take delivery. The whole way that BMW handles this feels a bit like a "gotcha". With that said, I do not want my objections about the tire issue to take away from my assessment of Flemington BMW or my Client Advisor. It all fairness, I do not think my complain is really a dealer issue. This is really much more of a BMW issue. More

Recently purchased a 2008 328xi. Very efficient and pleasant experience. After 2 months of searching, found the best selection of pre-ownwed BMWs here. Jan-Michael was very helpful through the entire pleasant experience. After 2 months of searching, found the best selection of pre-ownwed BMWs here. Jan-Michael was very helpful through the entire process. More

My wife and I couldn't be happier with both our CPO BMW X5 and our experience at Flemington BMW. I can honestly say this was the smoothest, most hassle-free car buying experience we ever had. Our client X5 and our experience at Flemington BMW. I can honestly say this was the smoothest, most hassle-free car buying experience we ever had. Our client advisor, Jan Michael was extremely helpful throughout the process, and was very accommodating to us and our children despite our busy schedule. It was quite refreshing to go through the purchase process and not feel pressured in any way. Jan Michael simply and clearly explained the features and benefits of both the vehicle and the dealership (free car washes are awesome!) He made sure we were completely satisfied with the condition of the vehicle, even going the extra mile for us by personally assisting with detailing it before we took possession of it. The highest compliment we can pay is that yes, our intention is to work with Jan Michael and Flemington BMW again to purchase our next vehicle. More

We stopped in looking for an X5 and after many changes of mind, ended up with a 5 Series. Scott was patient with us extremely helpful and explained all of the benefits of a CPO. He went the extra mile to m mind, ended up with a 5 Series. Scott was patient with us extremely helpful and explained all of the benefits of a CPO. He went the extra mile to make us feel important and made sure we were satisfied with our purchase. I would recommend Scott to anyone looking for a BMW, new or used. More

Shopping for a used car requires for me serious trust in the sales person I am dealing with, as well as the quaracteristics of friendliness, experience, quality of work and an overall satisfactory reception the sales person I am dealing with, as well as the quaracteristics of friendliness, experience, quality of work and an overall satisfactory reception of customer service. The price I paid was great because that was reality. As a local Councilman, I have the deep desire to serve the people but also recognize the desire of other people to serve in their work. When I met Mr. Smith at the Flemington BMW, I stopped shopping and very easy and quickly put my fate in his hands. I am so thankful and appreciative for his professional work and dedication. I am a happy customer and a proud owner of one of the best cars ever built. Thank you Scott Smith. More

This is our first BMW purchase and Rick Buscavage was very helpful in guiding us through the process. We did not feel any pressure, instead he was patient and knowledgeable. He provided us with all the very helpful in guiding us through the process. We did not feel any pressure, instead he was patient and knowledgeable. He provided us with all the alternatives. In the end, Rick and the staff at Flemington BMW made our car purchase a very pleasurable experience. We would highly recommend Flemington BMW for a vehicle purchase. More

Buying my car could not have been ANY easier, with the help of Jan Michael! From my first steps into the dealership, the entire staff was friendly, and not intimidating in any way. We had started workin help of Jan Michael! From my first steps into the dealership, the entire staff was friendly, and not intimidating in any way. We had started working with one sales person, and due to an appointment, were handed off to Jan Michael. Jan was excellent, and exceeded all of my expectations. I had no intention of buying a car when I went in that day, but he made it SO easy to trade in my current car, that I bought it on the spot! No pressure, superior service, friendly staff, and an overall EXCELLENT customer experience! I will be a repeat customer! More

A car purchase should always be this easy. I randomly stopped into the dealership a few minutes before closing on a Saturday afternoon and approached Scott's desk to inquire about any 5 Series CPO they m stopped into the dealership a few minutes before closing on a Saturday afternoon and approached Scott's desk to inquire about any 5 Series CPO they may have. Scott was very accomodative and took me out to look. He inquired as to what was important to me from a features and price point and the car we looked at was perfect. Though the dealership was closed Sunday we corresponded on getting paperwork and a valutaion on my trade in completed. By Monday night I was the proud new owener of the vehicle. It was a clean, easy, hassle free experience. I feel they put their best foot forward and were honesr on every aspect about the car I purchased, the financing and trade in value.Thanks Scott. More