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Flemington BMW - Service Center

Flemington, NJ

4.9
764 Reviews

764 Reviews of Flemington BMW - Service Center

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April 03, 2025

Staff is kind, understanding and professional. They take the time to understand the issue at hand. More

by BMWOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Flemington BMW responded

Your kind review warms our hearts! Thank you from the Flemington BMW Team.

April 03, 2025

Great staff, speedy return of my vehicle. They reached out to me due to a recall which was awesome. More

by Lroes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Flemington BMW responded

Thank you for highlighting our speedy service at Flemington BMW!

April 03, 2025

Jim Hierl in service was exceptional to work with. He communicated positively and gave me any updates as needed. I always request Jim in service! Thanks again for another great service appointment! More

by JM89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Flemington BMW responded

We're delighted to hear that Jim provided exceptional service during your visit at Flemington BMW. It's wonderful knowing he kept you informed and made the experience positive. Thank you for choosing us, and we look forward to seeing you again!

April 02, 2025

I’ve bought 4 vehicles from this dealership over the past 20 years and have used their service department for each. Both departments are excellent! Note that I have lived 60 miles from this dealership for t More

by EpiDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Terrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Varga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Flemington BMW responded

Thank you for your loyalty and kind words about Flemington BMW! We're delighted to hear that both our sales and service departments have consistently met your expectations over the years. We truly appreciate you going the extra mile, literally, to choose us as your dealership. We are looking forward to serving you in the future!

April 01, 2025

Debra is very dedicated to her customers. She works hard on findout the problems and resolving them. More

by trini57sunset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Barry
Apr 02, 2025 -

Flemington BMW responded

We're over the moon to hear that Debra has demonstrated our commitment to customer service at Flemington BMW! Thank you for the stellar review. Safe travels!

March 27, 2025

Debra and the service crew were very helpful and knowledgeable. Debra took me through the whole process of the repair. I also forgot my easy pass and it was found and returned to me. More

by Knegri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Lotufo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Flemington BMW responded

We're delighted to hear that Debra and the service team at Flemington BMW provided such helpful and knowledgeable assistance. It's great to know they guided you through the repair process smoothly, and we're glad your easy pass was returned safely!

March 27, 2025

From the first moment we walked in the door, everyone was helpful and very nice. More

by Susanprohaska23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Green
Mar 28, 2025 -

Flemington BMW responded

We are so glad to hear that our Flemington BMW team provided helpful service. Thank you for your review, Susan!

March 27, 2025

From the young lady at the front desk, I believe her name was J. Joseph to James my service manager they were efficient and knowledgeable. The service tech was clear and concise with the evaluation of my car More

by arku310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Ferry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Flemington BMW responded

Thank you for sharing your experience with us at Flemington BMW! We're delighted to hear that our team, from the front desk to service management, provided efficient and knowledgeable assistance. We appreciate your feedback and look forward to serving you again in the future!

March 26, 2025

Have been coming here for years, excellent service all around!!! Debra is an excellent service advisor! More

by GeneMish
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Flemington BMW responded

Gene, thank you for your continued trust in Flemington BMW! We're delighted to hear that Debra and the team have consistently provided excellent service. We look forward to seeing you again soon!

March 25, 2025

Laura was my service advisor and helped me get a tow hitch installed on my 2021 BMW X3! From start to finish, she was very helpful, kind, and professional. She made this matter a priority and was highly More

by Aaron Phogat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Varga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Flemington BMW responded

Aaron, we're delighted to hear that Laura provided such exceptional service at Flemington BMW! It's great to know she made the process smooth and efficient for your tow hitch installation. We look forward to welcoming you back for future services!

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