Flemington BMW - Service Center

Flemington BMW ‘rescued’ my vehicle from another BMW dealership that unethically tried charging for unnecessary parts and services covered under warranty. Flemington’s service and communication is top n dealership that unethically tried charging for unnecessary parts and services covered under warranty. Flemington’s service and communication is top notch, Laura specifically. Additionally, their concierge loaner/pickup service is super convenient if not living in the immediate area. I should have used Flemington all along and will moving forward. More

I brought my car in for a new battery and tires and alignment. When I picked my car up there were 2 alarms going, one for the front right light and one for the left. Why would they return my car like alignment. When I picked my car up there were 2 alarms going, one for the front right light and one for the left. Why would they return my car like that? I’m sure they knew about the alarms if they drove the car after doing the battery service. It also seems like the battery work triggered the alarms and no one said a word. Very disappointing and sloppy. More

The Car Service area could use some improvement on their scheduling, intake process and general empathy on their customer interaction. The maintenance on the car was perfect. scheduling, intake process and general empathy on their customer interaction. The maintenance on the car was perfect. More

Make you stand around and wait to drop off and pick up your car for no apparent reason. Also got my car back dirty and with a scratch. your car for no apparent reason. Also got my car back dirty and with a scratch. More

Poor customer service making people stand around and wait to simply drop off and pick up a car for service. Car was also returned dirty and with a scratch. to simply drop off and pick up a car for service. Car was also returned dirty and with a scratch. More

Knowledgeable, friendly, professional! Everyone in the dealership makes you feel comfortable and any question you have is answered. Everyone in the dealership makes you feel comfortable and any question you have is answered. More

I purchased my BMW 325i from Flemington BMW over 17 years ago, and have had the vehicle serviced exclusively here. The service team led by Mike Ricciardi is great! This time, Tim was the Service Tec years ago, and have had the vehicle serviced exclusively here. The service team led by Mike Ricciardi is great! This time, Tim was the Service Technician - thanks very much !! Laura Varga was the Service Advisor. As usual, she hit it out of the park!! She takes the time to listen, asks questions, and is one of the best. Thanks for a great experience!! More

Bought my car from Flemington BMW in July 2021 and have only used them for all maintenance and repairs since then - always a good experience. only used them for all maintenance and repairs since then - always a good experience. More

Friendly experienced staff with Excellent service and attention to detail with little to no waiting time attention to detail with little to no waiting time More

Flemington BMW is my "go to" service center for my BMW. They really roll out the red carpet for their customers. Everyone is very courteous and professional -- from the greeter when you pull in to drop o They really roll out the red carpet for their customers. Everyone is very courteous and professional -- from the greeter when you pull in to drop off your car to the reception staff to the service professionals who interface with you throughout the process. This time I had to come in for a repair, not just your normal service. Laura Varga was the service professional who kept me apprised of what was happening with my vehicle and helped me make some decisions. She obtained a loaner vehicle for me (a 5 series!) and interfaced with my insurance company for their assessments and documentation. She communicated with me on a regular basis and was an extremely calming presence throughout the entire repair process. Highly recommend them. More