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Flemington BMW - Service Center

Flemington, NJ

4.9
731 Reviews

731 Reviews of Flemington BMW - Service Center

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October 14, 2020

Great customer serviceVery professionals I like the way Great customer service Very professionals I like the way they handle the business.very honest people they will not try to sell you any thing you don More

by Atef Elyazgy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Oct 20, 2020 -

Flemington BMW responded

Atef - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 09, 2020

Dana is Exceptional with her handling, scheduling and all customer service related tasks. Dana is always helpful and pleasant. Dana provides Exemplary knowledgable, customer service!! More

by Dave M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Oct 13, 2020 -

Flemington BMW responded

Dave - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 09, 2020

Jim was very attentive and provided consistent messaging regarding the status of my vehicle. He is always pleasant and tries to have my service completed ASAP. More

by nervoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Flemington BMW responded

Nervoh - While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

October 07, 2020

Very disappointed in the dealership. Car went for service and had to replace a piece that fell off... what piece should fall off a 65000 car. I had to pay for it no problem but they kept the car a week and More

by Sflemen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Riccardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Lam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Flemington BMW responded

We are very sorry for the inconveniences you experienced at your most recent visit to our service department. Because the part was not painted correctly, we had to take extra unexpected measures to have it repainted. As I mentioned when we spoke, we are resolving the issue and appreciate your patience. Mike Riccardi, Service Manager.

October 01, 2020

I thought that the were well organized with the loaner and everything set to minimize time in the dealership. They also made certain that all car concerns were addressed More

by Dkrisulevicz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Oct 07, 2020 -

Flemington BMW responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 01, 2020

My wife & I have been working with Jim for a few years now. He is our go to person at BMW. Jim is great! Very knowledgeable, friendly & knows how to get things done. More

by Kadadevoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Flemington BMW responded

Kadadevoh - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 09, 2020

Fast, courteous and thorough service as usual. Vehicle was done on time and returned clean inside and out. The included maintenance plans from BMW are great. More

by Brn2skifst
Recommend Dealer
Yes
Employees Worked With
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo
Sep 14, 2020 -

Flemington BMW responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 08, 2020

Flemington BMW’s excellent service team and support is why I will be buying my next car from them and why I always recommend them More

by Etkatz42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Riccardi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo
Sep 14, 2020 -

Flemington BMW responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 03, 2020

As always, Dana made the BMW service experience seamless providing detailed information about the work being done to the vehicle. She is terrific to work with! More

by hurleydf
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Sep 14, 2020 -

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 02, 2020

Dana was really helpful & stayed in touch to keep me updated on my car. She also showed me some features on my car that I didn’t know already. More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Sep 02, 2020 -

Flemington BMW responded

Stacy - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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