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Flemington BMW - Service Center

Flemington, NJ

4.9
731 Reviews

731 Reviews of Flemington BMW - Service Center

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August 31, 2020

Debrah and Noah were very attentive and courteous. After servicing my car, they cleaned and sanitized , which was great in these day and age. Awesome! More

by Luljetab15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noha Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Flemington BMW responded

Thank you so much for letting us know what a great job Debra and Noha did.

August 31, 2020

Awesome staff! ‘ People’ people! I would absolutely recommend them and this group of dealerships! Have purchased two great cars through them! From sales to service tops! The front desk is always wonde More

by DonnaN
Recommend Dealer
Yes
Employees Worked With
Tom Terrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riccardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riccardi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noha Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo, Anthony Catena
Sep 02, 2020 -

Flemington BMW responded

Donna - No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business.

August 29, 2020

Dana was extremely helpful! As usuall! 😉 she's a great service professional. Takes care of all my needs and doesn't upset. I look forward to seeing her again. More

by Jacobsaulig0309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo
Sep 02, 2020 -

Flemington BMW responded

Jacob - we are so glad that our team did such a great job for you.

August 29, 2020

Excellent service all around.Dana was great answering my questions, keeping me updated and provided quick and professional service. I couldn’t expect more from this dealership. More

by Dred07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Riccardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riccardi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo
Sep 02, 2020 -

Flemington BMW responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 29, 2020

We have always had a wonderful service and sales experience at Flemington BMW, and Dana is very attentive and explains everything thoroughly. Thank you for everything!!! More

by SusanM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo
Sep 02, 2020 -

Flemington BMW responded

Susan - we are so pleased to be your go to team for all your automotive needs. Thank you so much for taking the time to share your great experience with Dana and Jim.

August 25, 2020

Dana was quick in responding my inquiry and handled the process very professionally. The loaner car service has been very helpful throughout the past 7 years of all my maintenance works done there More

by Duh.john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Aug 26, 2020 -

Flemington BMW responded

No matter how many years we've had the pleasure of helping you, it is always good to hear that we have done a stellar job of keeping your vehicle in top shape.

August 25, 2020

From the original CBS service reminder email & the Service Greeter and the Mechanics which make the Flemington BMW service all part of the premier experience experience expected from the Ultimate Driv More

by Alfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Service Greeter, the Front Desk team, the Mechanics , Dana Claxton Sabo
Aug 26, 2020 -

Flemington BMW responded

Alfredo - We are so glad that we can continue to be your go to BMW team.

August 24, 2020

Great service done on my 2019 X5, it was a hardware replacement. Job was finished before scheduled time and car was returned clean and sanitized. Every one at service dept very attentive & pleasant. Gr More

by sarora1965
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 22, 2020

Jim was very kind and listened intently while I was describing the concerns I had about my vehicle. However, If you need to reach out, just give him a call, as he’s not responsive via email. I assume i More

by Saf223
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Flemington BMW responded

Saf223 - Thank you so much for sharing your experience. We are sorry about the rental issues. We will be happy to make sure the next time you have a more manageable vehicle to bring home while yours is in service. Just call us ahead and we will make the right arrangements.

August 19, 2020

Jim is very professional and informative. As always, we have found their work on our car timely and well done. We won’t go anywhere else. More

by Sc3628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Flemington BMW responded

While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

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