731 Reviews of Flemington BMW - Service Center
Dana’s knowledge, attention to detail, and follow-up are the reason I continue using BMW Service. This most recent visit was needed because a part installed on the previous service was defective. That’s why the reason I continue using BMW Service. This most recent visit was needed because a part installed on the previous service was defective. That’s why I’m only giving 3 stars on Flemington BMW for this visit. More
Flemington BMW has always had a great service team. This visit was no exception. What they are doing now in the time of Covid though is extraordinary! All guidelines for social distancing are enforced The l visit was no exception. What they are doing now in the time of Covid though is extraordinary! All guidelines for social distancing are enforced The loaner car is sanitized completely when you enter and sanitized immediately again on return. And here is what really shocked me. When I went to pay the bill the pens to sign were in bins marked clean and dirty! My credit card was sanitized and handed back to me in a disinfectant wipe! What other retailer of any kind does that?!! Kudos to Mike and his team for making customers feel so safe! More
Visited the location in Saturday based on an appt which was very easy to do. Greeted immediately upon entering and kept abreast of the progress.. car was nicely cleaned upon completion. Overall great servi was very easy to do. Greeted immediately upon entering and kept abreast of the progress.. car was nicely cleaned upon completion. Overall great service.. More
Jim is professional and knowledgeable. What he doesn’t know himself, he finds out quickly by talking with other workers. Jim listens and communicates well. Thanks Jim! know himself, he finds out quickly by talking with other workers. Jim listens and communicates well. Thanks Jim! More
I CAN NOT say enough about this dealership. I am a single mom of 4. I brought my 2009 BMW X5 from a terrible used car lot in Jersey City Nj, I was afraid to get it fixed by anyone other than the dealership. mom of 4. I brought my 2009 BMW X5 from a terrible used car lot in Jersey City Nj, I was afraid to get it fixed by anyone other than the dealership. From the very first time I called them they have treated me like family. Always trying to find ways to help me save. Breaking my repairs down from the most important to the “what can wait” to a loaner car to squeezing me in. Understanding that life is full of uncertainties. DANA CLAXON AND THE SERVICE MANAGER IS AMAZING!!!!! Dana has stuck with me through all of this mess with this car and does everything I MEAN EVERYTHING to explain all my issues to her service manager. I believe God puts the right people in your path when you think the worst is yet to come! Choose Flemington BMW I know first hand they will take good care of you. I love them💕 And the ladies at the service desk AMAZING CUSTOMER SERVICE! They all make me want to stick with BMW so I can stay with them More
If you ever need to have service done on your vehicle Jim Hierl and Dana Claxton of Flemington BMW are wonderful to work with and the service technicians did a great job diagnosing the problem and fixing it. Hierl and Dana Claxton of Flemington BMW are wonderful to work with and the service technicians did a great job diagnosing the problem and fixing it. Jim went above and beyond having to deal with an extended warranty company by making a lot of phone calls and obtaining information for them. He is top notch. I would recommend Flemington BMW for all of your car needs. Thank you again to Jim and Dana for your assistance. More
FLEMINGTON ROCKS Folks, I have been buying vehicles from Flemington since 1998...they are the best. My first BMW and could not be happier with the sales and service. D Folks, I have been buying vehicles from Flemington since 1998...they are the best. My first BMW and could not be happier with the sales and service. Do not go anywhere else...just go directly to Flemington... More
As always great service. Great job and very professional. I won’t go anywhere else. I’ve been coming here and working with Jim for years and I won’t go anywhere else. The good work and professionalism is I won’t go anywhere else. I’ve been coming here and working with Jim for years and I won’t go anywhere else. The good work and professionalism is not a one time thing .. it’s repeatable excellence. More
I cannot thank Debra Lam enough for her exceptional service. BMW is most fortunate to have such a phenomenal employee. Debra went above and beyond to assist me with the repairs of my car. She was profe service. BMW is most fortunate to have such a phenomenal employee. Debra went above and beyond to assist me with the repairs of my car. She was professional and diligent. I sincerely want to thank you, Debra, for a five-star experience. More