726 Reviews of Flemington BMW - Service Center
appreciate the text messaging I received from Dana! I usually deal with Jim Hierl who is awesome, but this time I had Dana. I was equally impressed. She kept me totally informed through text messagin I usually deal with Jim Hierl who is awesome, but this time I had Dana. I was equally impressed. She kept me totally informed through text messaging and up to date pricing. She answered all my questions and if she didn't know the got back to be quickly. Has an excellent memory also. She even remembered my dogs name! More
Great service, as always, from Dana! I have had Dana as a service advisor before, and she is a great addition to the Flemington BMW service team. She is friendly, efficient, and very know I have had Dana as a service advisor before, and she is a great addition to the Flemington BMW service team. She is friendly, efficient, and very knowledgeable about car systems. She explains everything in detail, and triages problems, so that the customer has a better understanding of what needs to be done immediately, and what can wait. I also would like to make a recommendation that the service technician who performed the work be recognized, also. So I would like to say thank you to Mr. Kavanaugh. He has worked on my car before and has always done a great job. Thanks again!!!! More
Great Service Flemington BMW always makes service easy...from scheduling to picking up your car. First rate dealership....great customer service and friendly peopl Flemington BMW always makes service easy...from scheduling to picking up your car. First rate dealership....great customer service and friendly people. I would highly recommend. More
In for tire service = Great Its always a pleasure having the car serviced (and buying) at Flemington BMW Dana was informative , professional and helpful Email & Texts for upd Its always a pleasure having the car serviced (and buying) at Flemington BMW Dana was informative , professional and helpful Email & Texts for updates were great ! Thank you again More
Oil Change Dana was courteous and prompt; she called with updates when she said she would, she was thorough in her explanations of additional maintenance that wa Dana was courteous and prompt; she called with updates when she said she would, she was thorough in her explanations of additional maintenance that was uncovered during the car's inspection. She was clear in stating which ones she recommended to be addressed on this visit and which ones should be monitored moving forward. Positive experience for sure. More
Efficient, pleasant, thorough. Over many years, efficient, pleasant, thorough service has been consistent. Service needs are well explained; Jim Hierl listens carefully and asks go Over many years, efficient, pleasant, thorough service has been consistent. Service needs are well explained; Jim Hierl listens carefully and asks good questions. Overall, a really professional experience. More
Great Service!!! I'm on BMW #5 now and I go see Jim each and every time. It's been a real pleasure dealing with him. He's always in a good mood, he never keeps us wa I'm on BMW #5 now and I go see Jim each and every time. It's been a real pleasure dealing with him. He's always in a good mood, he never keeps us waiting and he has a real attention to detail. Most recently we brought our car in for dent repair and Jim handled everything. He went out with us to inspect the car and he made sure he knew what body panels needed attention. He took the car, sent us on our way with a loaner, and he called in the afternoon when the car was ready. That's pretty much our experience every time. We drop the car off and Jim takes care of everything. More
All positive Dana is extremely efficient and communicates any related problems is fine detail. She is friendly and very professional. I routinely ask for her as Dana is extremely efficient and communicates any related problems is fine detail. She is friendly and very professional. I routinely ask for her as my service advisor. A+ experience. More
Excellent Service Center We travel from Brooklyn, NY to Flemington, NJ (1.5 hours each way) to have our car serviced at Flemington - that's how good they are! The service l We travel from Brooklyn, NY to Flemington, NJ (1.5 hours each way) to have our car serviced at Flemington - that's how good they are! The service level is outstanding - everyone is pleasant to deal with, professional and well trained. Dana Claxton is our rep - and she is as good they get. Dana is friendly, efficient and always patient to explain everything. She is outstanding. More
Excellent Customer Service. From the moment I arrived at Flemington BMW until I received my car back i received nothing but a warm smile and great attention. Dana communicated w From the moment I arrived at Flemington BMW until I received my car back i received nothing but a warm smile and great attention. Dana communicated with me timely and always ahead of my expectations. Thanks Dana. More