Foreign Cars Charlotte

Best car buying customer service experience ever Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Clearly he knows how to read customers and adapt accordingly. Frank and the dealership made the whole process straightforward, well organized and efficient. I highly recommend them. More

Excellent experience - easy long distance purchase I purchased a pre-owned vehicle from Maserati/Aston Martin of Charlotte. I am located in New York and was anxious about purchasing a vehicle from 700 I purchased a pre-owned vehicle from Maserati/Aston Martin of Charlotte. I am located in New York and was anxious about purchasing a vehicle from 700 miles away. I called and spoke with James Manfredi (my salesman) about the vehicle and he was very upfront and honest about the vehicle condition, known history, and where the dealership stood on pricing. I also was called by the general sales manager Donnie and he too was very honest and reasonable in discussing the vehicle. My concerns of a long distance transaction quickly melted away and within less than a week from first contacting the dealership I flew into Charlotte, James picked me up from the airport personally, I reviewed the vehicle, finalized the purchase with finance manager Luis, and I drove the vehicle home to NY all within the same day. They had the vehicle detailed, fueled, and ready to go for my return road trip upon my arrival in Charlotte. They made the entire purchase experience easy. I highly recommend this dealership. These gentlemen were a real pleasure to buy a vehicle from! More

Great time ! My overall experience was great. James (my salesman ) was very helpful. He knew each model in and out. He took me right to the car I described I was My overall experience was great. James (my salesman ) was very helpful. He knew each model in and out. He took me right to the car I described I was looking for. After a test drive the car was mine. Very easy to deal with. All around a great experience.' I will be back to purchase again in the future ! More

Great dealer. Great selection. My son and I visited Maserati/Aston Martin Of Charlotte because we read about their wide selection of quality used sports cars. We can confirm that t My son and I visited Maserati/Aston Martin Of Charlotte because we read about their wide selection of quality used sports cars. We can confirm that the reviews were spot on! Porsche, Ferrari, and even rare BMW i8. Our Sales Executive, Frank Gastelum, took the time to make sure our questions were answered and had great follow up after the test drive. More

Great professional guy! Cyrus Klaesi guided me to choose the right car with such a professional way that I will recommend him to all my friends. Thank you Cyrus Klaesi guided me to choose the right car with such a professional way that I will recommend him to all my friends. Thank you More

Genuine service that goes beyond the norm I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are requir I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are required or asked to do. From buying to service to management the passion for the business and the product is so refreshing to experience. No job or question is too small or too large. Then when you start to meet more people within the dealership it is consistent. I could not purchase a car from anyone else now. True passion and care for their jobs and that is so exciting to see as a car lover. More

Great Ferrari purchase experience. With 40 years of Ferrari ownership (except for a few years when racing in the 80's) it is important to deal with people who know and appreciate cars. With 40 years of Ferrari ownership (except for a few years when racing in the 80's) it is important to deal with people who know and appreciate cars. Cyrus Klaesi is such a person as is the manager Bob Pletcher. Cyrus was very supportive during my slow decision process on an F430 Spider. When my decision was made the actual purchase was very smooth. Happy to recommend Cyrus and the staff. More

My first Ferrari purchase This is by far one of the best transactions I've experienced. I met Cyrus at the car show in Hilton Head recently and got a clear and comprehensive ov This is by far one of the best transactions I've experienced. I met Cyrus at the car show in Hilton Head recently and got a clear and comprehensive overview of the 2016 California T followed by a road test drive Cyrus made happen in about 15 min. The ride was all that I expected and more. Next we had a simple yet detailed pricing negotiation. Cyrus was prepared to finalize the deal within th next hour and I comfortably committed to the purchase. Cyrus personally delivered the 2016 T to my home over 100 miles from Charlotte. We completed the paperwork in less then 15 min. Cyrus took his time reviewing all the specifics of this fine automobile until I was completely comfortable. He also followed up several times assuring me that I not only bought a fine car but a great support person as well. If your looking for more than a salesman Cyrus is the guy. More

458 Italia purchase I’m new to the Charlotte area and due to my affinity for fast cars, I’ve been paying visits to FCI in charlotte here and there with zero actual intent I’m new to the Charlotte area and due to my affinity for fast cars, I’ve been paying visits to FCI in charlotte here and there with zero actual intent to buy. The guys over there welcomed me with open arms and let me hang and window shop without any issues. Finally the car came along that I’d been waiting for – a 2010 458 that I noticed they’d just taken in. After some homework on my end, Chris let me test drive it without any prying inquiry and took my interest and intent at face value. I appreciate this kind of sales where a relationship is established prior to the actual deal and I also valued how no financial commitment or inquiries were made as a contingency to test drive. Fast forward a couple weeks and all my homework on the car was done – we arrived at a reasonable deal price and the car was mine. Chris, Donnie, and Bob were wonderful to deal with. Everything was straightforward and as described – they even made a few follow up text/calls to make sure I was happy with the purchase. I’ll continue to make my weekend visits to “window shop” at this dealer just to hang out and see the pretty scenery. They do some work in house as well so I’m confident if anything should go wrong or if I wish to have any additional work done, they have a knowledgeable competent and accommodating team to help out. Great buying experience and hope to stay in the FCI family. More

The ownership experience Purchasing a car, especially a high end vehicle, is more often than not, made easy. The ownership experience can be challenging however. Not at Mase Purchasing a car, especially a high end vehicle, is more often than not, made easy. The ownership experience can be challenging however. Not at Maserati of Charlotte. It has been the best ownership experience I have ever encountered. A typical example was when I suffered a flat tire. As my car was being delivered by the flat bed, Chris Blount recognized that it was my car and called me to ensure that I was OK and that the road assistance was satisfactory. The repair was done quickly and he kept me up to date with when I could expect to have my car returned. They remain considerate of my busy schedule and always try to make any service easy for me. I can not imagine purchasing a car elsewhere. More