Four Stars Toyota

Fast and friendly Found the vehicle I liked on the lot. Plenty of inventory to choose from. Sales staff was helpful and the whole sales experience was fast and painless Found the vehicle I liked on the lot. Plenty of inventory to choose from. Sales staff was helpful and the whole sales experience was fast and painless. Financing was also quick and friendly. More

purchasing new truck! Dealt with salesman named Noel & must say he was very accommodating & helpful! Loved dealing with him & in fact tipped him a modest $20.00 to have din Dealt with salesman named Noel & must say he was very accommodating & helpful! Loved dealing with him & in fact tipped him a modest $20.00 to have dinner on me! More

Outstanding Customer Service! Outstanding Customer Service" First and foremost, this dealership is, by far, the best dealership I have ever seen with the finest people committed Outstanding Customer Service" First and foremost, this dealership is, by far, the best dealership I have ever seen with the finest people committed to getting the job done in a timely manner. I had my vehicle brought into Four Stars Toyota for a service appointment because I had an oil leak, along with a knocking sound coming from the engine (Not good). This was the only service center in Altus with the highest ranked reviews, so I brought it here. The vehicle I own is not a Toyota, it’s a Kia Optima. One of the technicians took my car out for a test drive so they could hear and diagnose what the knocking sound could be. Minutes later, the service manager (Brandon), and the advisor (Dave), walk over to me in the waiting room, sit down, and inform me that my engine HAD SEIZED. Completely failed! Of all places, how could my vehicle be completely done? Especially at a service center. Just a few minutes later, Brandon had walked back into his office and called someone he knew personally who used to work for Kia. This individual told Brandon to inform me about the engine recall on my car. About 2 minutes after he got off his cell phone, Brandon has an email in his inbox, prints it out, and shows me the particular recall for my VIN number. I couldn’t believe what was happening. Brandon encouraged me after hearing the terrible news on my car, that this recall was written in black and white and I had all the ammo I needed to get a brand new engine rather than paying $10k out of pocket. Had Brandon and his team not taken the time to go above and beyond like they did, I would have never known about the recall. It amazes me because I never asked him to make a phone call like that, he just did it because this place is devoted to OUTSTANDING CUSTOMER SERVICE! And now, my car has a brand new engine at no cost to me. None!! My initial reaction to the situation was a panic, thinking I was forced to get a new vehicle. I am currently in the Air Force, and traveling to and from work is an absolute necessity for my lifestyle along with my fiancé. All of this happened right before Christmas, which was hard. But, I was given a service loaner vehicle to travel all the way home to Virginia for me and my fiancé to see our family for Christmas! Again, above and beyond. Big thanks to Brandon and his team in the service department. I am very fortunate and blessed to have come in contact with all the folks here! More

Great person to deal with! John did an excellent job of showing us the features of the Toyota we purchased. He was very professional and took a lot of time with us. John did an excellent job of showing us the features of the Toyota we purchased. He was very professional and took a lot of time with us. More

Great experience John Timmons made me feel very comfortable with buying my new 2017 Prius . He explained everything about the car and was very patient with all my ques John Timmons made me feel very comfortable with buying my new 2017 Prius . He explained everything about the car and was very patient with all my questions !! I highly recommend buying a car from John Timmons at 4 star Toyta !! More

John Timmons is the BEST!! John went above and beyond to find the perfect vehicle to suit my needs. He was kind and professional. John took the time to explain all the feature John went above and beyond to find the perfect vehicle to suit my needs. He was kind and professional. John took the time to explain all the features of my vehicle. I will definitely recommend John and Four Stars Toyota to my friends and family! More

Service Department Four Stars Toyota in Altus has an amazing service department! The customer service is unbeatable, I couldn’t imagine having a anyone else work on my c Four Stars Toyota in Altus has an amazing service department! The customer service is unbeatable, I couldn’t imagine having a anyone else work on my car! Dave Miller is very helpful, he has a profound knowlegde for Toyota’s and I trust him to know what’s best for my car! More

Great Buying Experience - 2018 Tundra Noel Crowley at the Altus location was a great salesman to work with. From a referral, Noel called me on the phone and we discussed the details of a Noel Crowley at the Altus location was a great salesman to work with. From a referral, Noel called me on the phone and we discussed the details of a 2018 Tundra. Noel asked us to come up and test drive the truck. My wife and I did go up, from Texas, and drove the truck. We fell in love with it. Two days later we bought the truck. The day we bought the truck the dealership was already closed by the time we got off work and drove to Altus, but Noel stayed and waited on us. Noel was even willing to come in on New Years Day if we wanted to pick the truck up. There was no pressure to buy and he answered all our questions. I highly recommend this dealership and the salesman Noel. More

Customer service is amazing I stopped in just seeing what I could afford, get information, and what I would need to do in order to get a new vehicle. Noel was awesome from the ti I stopped in just seeing what I could afford, get information, and what I would need to do in order to get a new vehicle. Noel was awesome from the time I called, arrived, and left. Everyone was so helpful and tried their best to get me in my new car. Noel went above and beyond staying late, explaining basic features and buttons, and allowed me enough time to clean out my tradein and say goodbye :) I look forward to enjoying my new car this new year and new vehicles in the years to come. Thank you again Noel and staff that helped me get my new car "Raynie". More

Excellent customer service! John want above and beyond to help me make my selection. It was 17 degrees outside and he stayed late to assist me. I will refer family and friends to John want above and beyond to help me make my selection. It was 17 degrees outside and he stayed late to assist me. I will refer family and friends to him and will definitely be a repeat customer! More