Four Stars Toyota

Best Dealership I've purchased from in 50 years of buying I've bought two vehicles from this dealership in the last 9 months. They have been the best buying experiences I've ever had and we chose to make a 5 I've bought two vehicles from this dealership in the last 9 months. They have been the best buying experiences I've ever had and we chose to make a 5 hour round trip to buy from Four Stars. Dealers we bought from in metro areas aren't as easy to deal with, charge more, and add on fee after fee when you're ready to close. This dealer doesn't do that. In addition to the great, straight forward deals we have made, they have made those purchases the most painless I've ever had. Salesman John Timmons, has been the most knowledgeable I've dealt with in my 50 years of buying cars. More

Good experience I've always driven a pickup but was impressed by the 4 runner, John was very knowledgable answered all my questions. He let me take my time,definitely I've always driven a pickup but was impressed by the 4 runner, John was very knowledgable answered all my questions. He let me take my time,definitely was not a pushy salesperson, which was a factor in my decision to buy. More

Not pushy salesman knowledgeable. I was passing by and swung by to look at some trucks. John was helpful and knowledgeable and not pushy. I hope service will work out as well. I was passing by and swung by to look at some trucks. John was helpful and knowledgeable and not pushy. I hope service will work out as well. More

Bought a new car. I went to Toyota to look. I really had no plan to buy a car that day. Mr. Timmons was very friendly and made going into debt as painless as possible. I went to Toyota to look. I really had no plan to buy a car that day. Mr. Timmons was very friendly and made going into debt as painless as possible. More

purchasing new truck! Dealt with salesman named Noel & must say he was very accommodating & helpful! Loved dealing with him & in fact tipped him a modest $20.00 to have din Dealt with salesman named Noel & must say he was very accommodating & helpful! Loved dealing with him & in fact tipped him a modest $20.00 to have dinner on me! More

Fast and friendly Found the vehicle I liked on the lot. Plenty of inventory to choose from. Sales staff was helpful and the whole sales experience was fast and painless Found the vehicle I liked on the lot. Plenty of inventory to choose from. Sales staff was helpful and the whole sales experience was fast and painless. Financing was also quick and friendly. More

Great person to deal with! John did an excellent job of showing us the features of the Toyota we purchased. He was very professional and took a lot of time with us. John did an excellent job of showing us the features of the Toyota we purchased. He was very professional and took a lot of time with us. More

Outstanding Customer Service! Outstanding Customer Service" First and foremost, this dealership is, by far, the best dealership I have ever seen with the finest people committed Outstanding Customer Service" First and foremost, this dealership is, by far, the best dealership I have ever seen with the finest people committed to getting the job done in a timely manner. I had my vehicle brought into Four Stars Toyota for a service appointment because I had an oil leak, along with a knocking sound coming from the engine (Not good). This was the only service center in Altus with the highest ranked reviews, so I brought it here. The vehicle I own is not a Toyota, it’s a Kia Optima. One of the technicians took my car out for a test drive so they could hear and diagnose what the knocking sound could be. Minutes later, the service manager (Brandon), and the advisor (Dave), walk over to me in the waiting room, sit down, and inform me that my engine HAD SEIZED. Completely failed! Of all places, how could my vehicle be completely done? Especially at a service center. Just a few minutes later, Brandon had walked back into his office and called someone he knew personally who used to work for Kia. This individual told Brandon to inform me about the engine recall on my car. About 2 minutes after he got off his cell phone, Brandon has an email in his inbox, prints it out, and shows me the particular recall for my VIN number. I couldn’t believe what was happening. Brandon encouraged me after hearing the terrible news on my car, that this recall was written in black and white and I had all the ammo I needed to get a brand new engine rather than paying $10k out of pocket. Had Brandon and his team not taken the time to go above and beyond like they did, I would have never known about the recall. It amazes me because I never asked him to make a phone call like that, he just did it because this place is devoted to OUTSTANDING CUSTOMER SERVICE! And now, my car has a brand new engine at no cost to me. None!! My initial reaction to the situation was a panic, thinking I was forced to get a new vehicle. I am currently in the Air Force, and traveling to and from work is an absolute necessity for my lifestyle along with my fiancé. All of this happened right before Christmas, which was hard. But, I was given a service loaner vehicle to travel all the way home to Virginia for me and my fiancé to see our family for Christmas! Again, above and beyond. Big thanks to Brandon and his team in the service department. I am very fortunate and blessed to have come in contact with all the folks here! More

Great experience John Timmons made me feel very comfortable with buying my new 2017 Prius . He explained everything about the car and was very patient with all my ques John Timmons made me feel very comfortable with buying my new 2017 Prius . He explained everything about the car and was very patient with all my questions !! I highly recommend buying a car from John Timmons at 4 star Toyta !! More

John Timmons is the BEST!! John went above and beyond to find the perfect vehicle to suit my needs. He was kind and professional. John took the time to explain all the feature John went above and beyond to find the perfect vehicle to suit my needs. He was kind and professional. John took the time to explain all the features of my vehicle. I will definitely recommend John and Four Stars Toyota to my friends and family! More