Four Stars Toyota - Service Center

I had excellent service! Ryan was very helpful and I had a fantastic experience! I am very happy with my new car! Thank you all a fantastic experience! I am very happy with my new car! Thank you all More

Outstanding Brandon went the extra mile today and he has no idea how his act of kindness made my day . He made my 55000 service on my highlander on the house. Wha Brandon went the extra mile today and he has no idea how his act of kindness made my day . He made my 55000 service on my highlander on the house. What a blessing More

I always have the best experience when I go to Four Star Toy Great service sales personnel & service managers. They are very professional helpful and friendly. These folks always come thru for me. The listen to Great service sales personnel & service managers. They are very professional helpful and friendly. These folks always come thru for me. The listen to what you need and work with you anyway the can. That’s why I rate them as excellent More

Great service I had a very great experienced of Toyota Grapevine the staffs are nice and I’m very pleased their customer service they really work hard especially Al I had a very great experienced of Toyota Grapevine the staffs are nice and I’m very pleased their customer service they really work hard especially Alex Gee who assisted me he had a lot of patience showing what’s available and took me serveral drive test on each car and finally got what I wanted I got my presents brand new Toyota C-HR 2019, I would really recommend this place. Customer, Lilith Anderson More

Great At the dealership everyone is friendly and very helpful. The staff goes above and beyond helping you and get everything done to your satisfaction I co At the dealership everyone is friendly and very helpful. The staff goes above and beyond helping you and get everything done to your satisfaction I could be more please and that’s why I consider them my go to people More

Window tint There was a problem with added window tint that exceeded the limits for inspection in Texas. John Timmons took care of the problem so that my new High There was a problem with added window tint that exceeded the limits for inspection in Texas. John Timmons took care of the problem so that my new Highlander will pass inspection. I think the tint was a asset to the vehicle. More

Great service The service was amazing. Brendon was a great contact to help get some warrantee work done. The details were taken care of, he went the extra mile. The service was amazing. Brendon was a great contact to help get some warrantee work done. The details were taken care of, he went the extra mile. More

These guys that take great care of me and my Toy! I have driven Toyota exclusively for 3 decades now and the service department at Four Stars Toyota, Altus, OK, will keep me driving Toyota! Those gu I have driven Toyota exclusively for 3 decades now and the service department at Four Stars Toyota, Altus, OK, will keep me driving Toyota! Those guys are outstanding with their knowledge, courtesy and overall helpful attitude. Seriously, I can't speak highly enough of the entire Service Department Staff. I ALWAYS leave there feeling like I have been treated the very best that anyone could have. Give them a try, you will not be disappointed! More

purchasing new truck! Dealt with salesman named Noel & must say he was very accommodating & helpful! Loved dealing with him & in fact tipped him a modest $20.00 to have din Dealt with salesman named Noel & must say he was very accommodating & helpful! Loved dealing with him & in fact tipped him a modest $20.00 to have dinner on me! More

Outstanding Customer Service! Outstanding Customer Service" First and foremost, this dealership is, by far, the best dealership I have ever seen with the finest people committed Outstanding Customer Service" First and foremost, this dealership is, by far, the best dealership I have ever seen with the finest people committed to getting the job done in a timely manner. I had my vehicle brought into Four Stars Toyota for a service appointment because I had an oil leak, along with a knocking sound coming from the engine (Not good). This was the only service center in Altus with the highest ranked reviews, so I brought it here. The vehicle I own is not a Toyota, it’s a Kia Optima. One of the technicians took my car out for a test drive so they could hear and diagnose what the knocking sound could be. Minutes later, the service manager (Brandon), and the advisor (Dave), walk over to me in the waiting room, sit down, and inform me that my engine HAD SEIZED. Completely failed! Of all places, how could my vehicle be completely done? Especially at a service center. Just a few minutes later, Brandon had walked back into his office and called someone he knew personally who used to work for Kia. This individual told Brandon to inform me about the engine recall on my car. About 2 minutes after he got off his cell phone, Brandon has an email in his inbox, prints it out, and shows me the particular recall for my VIN number. I couldn’t believe what was happening. Brandon encouraged me after hearing the terrible news on my car, that this recall was written in black and white and I had all the ammo I needed to get a brand new engine rather than paying $10k out of pocket. Had Brandon and his team not taken the time to go above and beyond like they did, I would have never known about the recall. It amazes me because I never asked him to make a phone call like that, he just did it because this place is devoted to OUTSTANDING CUSTOMER SERVICE! And now, my car has a brand new engine at no cost to me. None!! My initial reaction to the situation was a panic, thinking I was forced to get a new vehicle. I am currently in the Air Force, and traveling to and from work is an absolute necessity for my lifestyle along with my fiancé. All of this happened right before Christmas, which was hard. But, I was given a service loaner vehicle to travel all the way home to Virginia for me and my fiancé to see our family for Christmas! Again, above and beyond. Big thanks to Brandon and his team in the service department. I am very fortunate and blessed to have come in contact with all the folks here! More